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docs: document preview limits in Cloud + general updates (#13661)

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Shahed Nasser authored and GitHub committed 2025-10-02 19:17:50 +03:00
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www/apps/cloud/app/billing/manage/page.mdx
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@@ -98,3 +98,26 @@ To change the default payment method:
7. Choose "Set as default" from the dropdown.
The next time Cloud captures the subscription payment for your organization, it will use this payment method first.
---
## Change Concurrent Previews Limit
Based on your [plan](../../pricing/page.mdx), you may have limits on the number of active preview environments you can have at a time. For example, if your plan allows for one active preview environment, you can only have one open PR with a preview environment at a time.
You can increase the concurrent previews limit, which would add it to your bill as an [add-on resource](../page.mdx#purchase-add-on-resources).
To change the concurrent previews limit:
1. Make sure you're viewing the [correct organization's dashboard in Cloud](../../organizations/page.mdx#switch-organization).
2. Click on the <InlineIcon Icon={ChevronUpDown} alt="switch organization" /> icon in the [organization switcher](../../organizations/page.mdx#switch-organization) at the top left of the Cloud dashboard.
3. Choose "Organization Settings" from the dropdown.
4. Change to the "Billing" settings from the sidebar.
5. In the "Concurrent previews" section, enter the number of concurrent previews you want to have.
- You can't enter a number lower than your current active preview environments. For example, if you have two active preview environments, you can't set the limit to one.
- You can see how much it would cost to increase the limit below the input field.
6. Once you're done, click the "Save changes" button.
This will apply the new limit to your organization, and you can view your updated bill in the [Invoices](../page.mdx#view-billing-history-and-invoices) settings.
![Concurrent previews section in the Billing settings](https://res.cloudinary.com/dza7lstvk/image/upload/v1759410004/Cloud/CleanShot_2025-10-02_at_15.59.33_2x_rutivf.png)
www/apps/cloud/app/billing/page.mdx
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@@ -51,12 +51,30 @@ You can also see a table with all the payments made for your organization, inclu
### Download Invoice
To download an invoice for a specific payment, click the <InlineIcon Icon={ArrowDownTray} alt="download" /> icon in the same row as the payment you want to download.
An invoice is generated for every successful payment made for your organization. You can download the invoice as a PDF for your records. An invoice shows a request to pay for your organization's plan and any add-ons or flex usage charges.
To download an invoice for a specific payment:
1. Click the <InlineIcon Icon={EllipsisHorizontal} alt="three-dots" /> icon at the end of the row for the payment you want to download the invoice for.
2. Choose "Download invoice" from the dropdown.
This will open the invoice in a new tab, where you can view and download it as a PDF.
![Download invoice icon in the Invoices settings](https://res.cloudinary.com/dza7lstvk/image/upload/v1750242445/Cloud/CleanShot_2025-06-18_at_13.27.05_2x_qqibor.png)
### Download Receipt
A receipt is generated for every successful payment made for your organization. You can download the receipt as a PDF for your records. A receipt shows proof of payment for your organization's plan and any add-ons or flex usage charges.
To download a receipt for a specific payment:
1. Click the <InlineIcon Icon={EllipsisHorizontal} alt="three-dots" /> icon at the end of the row for the payment you want to download the receipt for.
2. Choose "Download receipt" from the dropdown.
This will open the receipt in a new tab, where you can view and download it as a PDF.
![Download receipt icon in the Invoices settings](https://res.cloudinary.com/dza7lstvk/image/upload/v1750242600/Cloud/CleanShot_2025-06-18_at_13.30.03_2x_wwm3yo.png)
---
## Purchase Add-On Resources
@@ -105,6 +123,9 @@ To change your organization's plan:
3. Choose "Organization Settings" from the dropdown.
4. Change to the "Billing" settings from the sidebar.
5. In the "Upcoming payment" section, click the "Change plan" button.
![Change plan button in the Billing settings](https://res.cloudinary.com/dza7lstvk/image/upload/v1759415060/Cloud/CleanShot_2025-10-02_at_17.23.41_2x_dtqz5r.png)
6. In the modal that opens, choose either to upgrade to the Pro plan or downgrade to the Hobby plan.
- To upgrade to the Enterprise plan, contact support for assistance.
7. Confirm the plan change in the pop-up by clicking the "Confirm" button.
@@ -135,3 +156,5 @@ To cancel your organization's plan:
4. Change to the "Billing" settings from the sidebar.
5. Scroll down to the "Cancel plan" section and click the "Cancel plan" button.
6. Confirm the cancellation in the pop-up by clicking the "Confirm" button.
![Cancel plan section in the Billing settings](https://res.cloudinary.com/dza7lstvk/image/upload/v1759415806/Cloud/CleanShot_2025-10-02_at_17.30.39_2x_d8ixwc.png)