docs: added cloud s3 documentation (#12762)

* docs: added cloud s3 documentation

* fixes

www/apps/cloud/app/redis/page.mdx

@@ -33,6 +33,10 @@ If you're using a Medusa version before v2.7.0, [contact support](#) for assista
 
 </Note>
 
+### Access Redis Configurations
+
+Since Cloud is a managed service, you can't directly access your Redis instance or its configurations. Cloud also doesn't expose the Redis instance connection or configuration details.
+
 ### Override Redis Configurations
 
 If you need to customize the Redis configurations for any of the Redis modules and providers, you must host and manage your own Redis instance externally.