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docs: add cloud update guide (#12778)

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* docs: add cloud update guide

* fixes
This commit is contained in:
Shahed Nasser
2025-06-19 16:55:58 +03:00
committed by GitHub
parent 1bf8d53608
commit b110457647
5 changed files with 115 additions and 6 deletions
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www/apps/cloud/app/support/page.mdx
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@@ -21,7 +21,7 @@ There are two main ways to contact support: through the Cloud dashboard or throu
## Contact Support via Cloud
You'll find a <InlineIcon Icon={QuestionMarkCircle} alt="question" /> icon at the top right of the Cloud dashboard. Click on it to open the support form.
You can find a <InlineIcon Icon={QuestionMarkCircle} alt="question" /> icon at the top right of the Cloud dashboard. Click on it to open the support form.
In the support form, you can provide a subject and a description of your issue. You can also attach files to help our team understand the problem better.
@@ -45,10 +45,10 @@ If your plan includes Slack support, our team will set up a dedicated support ch
You can reach out on this channel to receive help from our team. You can:
- Ask questions about using Cloud
- Report issues with the Cloud dashboard
- Get assistance with operations that require actions from our team
- Receive guidance on building custom features
- Ask questions about using Cloud.
- Report issues with the Cloud dashboard.
- Get assistance with operations that require actions from our team.
- Receive guidance on building custom features.
Make sure to provide as many details as possible about your issue to receive the best assistance. Also, please follow the guidelines shared in the channel to ensure a smooth support experience.