docs: general improvements (#13530)
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@@ -4,42 +4,49 @@ export const metadata = {
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# {metadata.title}
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In this document, you’ll learn about the main concepts in the Inventory Module, and how data is stored and related.
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In this guide, you'll learn about the main concepts in the Inventory Module and how data is stored and connected.
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## InventoryItem
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An inventory item, represented by the [InventoryItem data model](/references/inventory-next/models/InventoryItem), is a stock-kept item, such as a product, whose inventory can be managed.
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An inventory item, represented by the [InventoryItem data model](/references/inventory-next/models/InventoryItem), is a stock-kept item whose inventory can be managed. For example, a product.
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The `InventoryItem` data model mainly holds details related to the underlying stock item, but has relations to other data models that include its inventory details.
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The `InventoryItem` data model holds details about the stock item. It connects to other data models like `InventoryLevel` that store stock and quantity details.
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### Inventory Shipping Requirement
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An inventory item has a `requires_shipping` field (enabled by default) that indicates whether the item requires shipping. For example, if you're selling a digital license that has limited stock quantity but doesn't require shipping.
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An inventory item has a `requires_shipping` field that indicates whether the item needs shipping. This field is enabled by default.
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When a product variant is purchased in the Medusa application, this field is used to determine whether the item requires shipping. Learn more in [this documentation](../../product/selling-products/page.mdx).
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For example, if you're selling a digital license with limited stock that doesn't need shipping, you can set this field to `false`.
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When a customer buys a product variant in the Medusa application, this field determines whether the item needs shipping. Learn more in the [Configure Selling Products](../../product/selling-products/page.mdx) guide.
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---
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## InventoryLevel
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An inventory level, represented by the [InventoryLevel data model](/references/inventory-next/models/InventoryLevel), holds the inventory and quantity details of an inventory item in a specific location.
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An inventory level, represented by the [InventoryLevel data model](/references/inventory-next/models/InventoryLevel), stores the inventory and quantity details of an inventory item in a specific location.
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It has three quantity-related properties:
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It has three quantity properties:
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- `stocked_quantity`: The available stock quantity of an item in the associated location.
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- `reserved_quantity`: The quantity reserved from the available `stocked_quantity`. It indicates the quantity that's still not removed from stock, but considered as unavailable when checking whether an item is in stock.
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- `incoming_quantity`: The incoming stock quantity of an item into the associated location. This property doesn't play into the `stocked_quantity` or when checking whether an item is in stock.
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- `reserved_quantity`: The quantity reserved from the available `stocked_quantity`. This quantity is still in stock but unavailable when checking if an item is available.
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- For example, when an order is placed but not yet fulfilled, the ordered quantity is reserved from available stock.
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- `incoming_quantity`: The incoming stock quantity of an item into the associated location. This property doesn't affect the `stocked_quantity` or availability checks.
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### Associated Location
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The inventory level's location is determined by the `location_id` property. Medusa links the `InventoryLevel` data model with the `StockLocation` data model from the Stock Location Module.
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The inventory level's location is set in the `location_id` property. Medusa links the `InventoryLevel` data model with the `StockLocation` data model from the [Stock Location Module](../../stock-location/page.mdx).
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---
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## ReservationItem
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A reservation item, represented by the [ReservationItem](/references/inventory-next/models/ReservationItem) data model, represents unavailable quantity of an inventory item in a location. It's used when an order is placed but not fulfilled yet.
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A reservation item, represented by the [ReservationItem](/references/inventory-next/models/ReservationItem) data model, represents unavailable quantity of an inventory item in a location.
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The reserved quantity is associated with a location, so it has a similar relation to that of the `InventoryLevel` with the Stock Location Module.
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When an order is placed, Medusa creates a reservation item for each inventory item in the order. The reservation item stores the reserved quantity of the inventory item in the location associated with the order's sales channel.
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You can also use reservation items for custom use cases. For example, if you're selling event tickets, you can create a reservation item when a customer selects a ticket. Then, you can remove the reservation item if the customer doesn't complete the purchase within a specific time.
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The reserved quantity is linked to a location, so it has a similar relationship to the `InventoryLevel` with the [Stock Location Module](../../stock-location/page.mdx).
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@@ -4,7 +4,7 @@ export const metadata = {
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# {metadata.title}
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In this document, you’ll learn about order claims.
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In this guide, you'll learn about order claims.
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<Note title="Looking for no-code docs?">
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@@ -14,51 +14,53 @@ Refer to this [Medusa Admin User Guide](!user-guide!/orders/claims) to learn how
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## What is a Claim?
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When a customer receives a defective or incorrect item, the merchant can create a claim to refund or replace the item.
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When a customer receives a defective or incorrect item, the merchant can create a claim to refund or replace that item.
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The [OrderClaim data model](/references/order/models/OrderClaim) represents a claim.
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A claim is represented by the [OrderClaim data model](/references/order/models/OrderClaim).
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---
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## Claim Type
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The `Claim` data model has a `type` property whose value indicates the type of the claim:
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The `Claim` data model has a `type` property that indicates the type of claim:
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- `refund`: the items are returned, and the customer is refunded.
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- `replace`: the items are returned, and the customer receives new items.
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- `refund`: The items are returned and the customer receives a refund.
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- `replace`: The items are returned and the customer receives new items.
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---
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## Old and Replacement Items
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When the claim is created, a return, represented by the [Return data model](/references/order/models/Return), is also created to handle receiving the old items from the customer.
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When you create a claim, a return is also created to handle receiving the old items from the customer. The return is represented by the [Return data model](/references/order/models/Return).
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<Note>
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Learn more about returns in [this guide](../return/page.mdx).
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Refer to the [Returns](../return/page.mdx) guide to learn more about returns.
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</Note>
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If the claim’s type is `replace`, replacement items are represented by the [ClaimItem data model](/references/order/models/OrderClaimItem).
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If the claim's type is `replace`, the replacement items are represented by the [ClaimItem data model](/references/order/models/OrderClaimItem).
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---
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## Claim Shipping Methods
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A claim uses shipping methods to send the replacement items to the customer. These methods are represented by the [OrderShippingMethod data model](/references/order/models/OrderShippingMethod).
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A claim uses shipping methods to send replacement items to the customer. These methods are represented by the [OrderShippingMethod data model](/references/order/models/OrderShippingMethod).
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The shipping methods for the returned items are associated with the claim's return, as explained in [this guide](../return/page.mdx#return-shipping-methods).
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The shipping methods for returned items are linked to the claim's return, as explained in the [Returns](../return/page.mdx#return-shipping-methods) guide.
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---
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## Claim Refund
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If the claim’s type is `refund`, the amount to be refunded is stored in the `refund_amount` property.
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If the claim's type is `refund`, the refund amount is stored in the `refund_amount` property.
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The [Transaction data model](/references/order/models/OrderTransaction) represents the refunds made for the claim.
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---
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## How Claims Impact an Order’s Version
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## How Claims Impact an Order's Version
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When a claim is confirmed, the order’s version is incremented.
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When you confirm a claim, the order's version increases.
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Learn more about order versions in the [Order Versioning](../order-versioning/page.mdx) guide.
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