docs: added a swap conceptual guide (#3888)
* docs: added a swap conceptual guide * fix link type * added text
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description: "Customers place orders to purchase products from an ecommerce business. Learn about the available features and guides."
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description: "Learn about the orders architecture, how they’re created, and their relation to other entities."
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# Orders Architecture Overview
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Orders are placed by customers who purchase items from your store. They involve intricate commerce operations related to inventory, fulfillment, payment, and more.
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Medusa supports order features such as order editing, creating swaps for orders, returning orders, and more. These features allow merchants to handle and automate Return Merchandise Automation (RMA) flows.
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Medusa supports order features such as order editing, creating swaps for orders, returning orders, and more. These features allow merchants to handle and automate Return Merchandise Authorization (RMA) flows.
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:::note
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Some of the attributes of the `Order` entity include:
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- `fulfillment_status`: a string indicating the status of the order’s fulfillment. Its possible values can determine whether all items have been fulfilled, shipped, or returned.
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- `payment_status`: a string indicating the status of the order’s payment. It’s possible values can determine whether the payment of the order has been captured or refunded.
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- `payment_status`: a string indicating the status of the order’s payment. Its possible values can determine whether the payment of the order has been captured or refunded.
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- `status`: a string indicating the overall status of the order. Its values can be:
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- `pending`: this is the default status of the order after it has been created.
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- `completed`: the order is marked as completed. A merchant typically marks the order as completed after the order has been fulfilled and paid.
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