diff --git a/www/apps/resources/app/troubleshooting/_sections/other/eaddrinuse.mdx b/www/apps/resources/app/troubleshooting/_sections/other/eaddrinuse.mdx index 84b7921583..e225727486 100644 --- a/www/apps/resources/app/troubleshooting/_sections/other/eaddrinuse.mdx +++ b/www/apps/resources/app/troubleshooting/_sections/other/eaddrinuse.mdx @@ -8,7 +8,12 @@ address: '::', port: 9000 ``` -This means that there's another process running at port `9000`. You need to either: +This means that there's another process running at port `9000`. You need to either terminate the other process or change the port used by your Medusa application. -- Change the default port used by the Medusa application. You can do that by setting the `PORT` environment variable to a new port. When you do this, make sure to change the port used in other apps that interact with your Medusa application, such as in your [admin](!docs!/learn/configurations/medusa-config#admin) or [storefront](../../../nextjs-starter/page.mdx#change-medusa-application-url). -- Terminate other processes running on port `9000`. +To change the default port used by the Medusa application, set the `PORT` environment variable before starting your application. For example, set it in `.env`: + +```shell +PORT=9001 +``` + +After changing the port, make sure to change the port used in other apps that interact with your Medusa server, such as in your [admin](!docs!/learn/configurations/medusa-config#admin) or [storefront](../../../nextjs-starter/page.mdx#change-medusa-application-url). diff --git a/www/apps/user-guide/app/orders/export/page.mdx b/www/apps/user-guide/app/orders/export/page.mdx index c2e7cf0315..48799f7bb1 100644 --- a/www/apps/user-guide/app/orders/export/page.mdx +++ b/www/apps/user-guide/app/orders/export/page.mdx @@ -42,8 +42,16 @@ To export orders: 6. To check the export's status, click the notifications icon in the page's header. You should see your new export loading. 7. Once the export is ready, click the icon. - +--- -If you face any errors or difficulties, please contact your technical support team as this could be an issue in the [storage integration](!resources!/infrastructure-modules/file) used. +## Troubleshooting Export Errors - +If the export fails, either during creation of the CSV file or download, make sure that the [storage integration](!resources!/infrastructure-modules/file) is correctly set up in your Medusa application. + +You can also refer to the server logs of your Medusa application to get more information about the error. + + + +Learn more about troubleshooting in the [Logs guide](!cloud!/logs). + + \ No newline at end of file diff --git a/www/apps/user-guide/app/products/export/page.mdx b/www/apps/user-guide/app/products/export/page.mdx index ddf4042a95..58957e808f 100644 --- a/www/apps/user-guide/app/products/export/page.mdx +++ b/www/apps/user-guide/app/products/export/page.mdx @@ -36,8 +36,16 @@ To export products: 6. To check the export's status, click the notifications icon in the page's header. You should see your new export loading. 7. Once the export is ready, click the icon. - +--- -If you face any errors or difficulties, please contact your technical support team as this could be an issue in the [storage integration](!resources!/infrastructure-modules/file) used. +## Troubleshooting Export Errors + +If the export fails, either during creation of the CSV file or download, make sure that the [storage integration](!resources!/infrastructure-modules/file) is correctly set up in your Medusa application. + +You can also refer to the server logs of your Medusa application to get more information about the error. + + + +Learn more about troubleshooting in the [Logs guide](!cloud!/logs). diff --git a/www/apps/user-guide/app/products/import/page.mdx b/www/apps/user-guide/app/products/import/page.mdx index f1c78b4eda..c53281150a 100644 --- a/www/apps/user-guide/app/products/import/page.mdx +++ b/www/apps/user-guide/app/products/import/page.mdx @@ -259,12 +259,6 @@ To import products: 2. To remove the uploaded file, click the icon, and choose Delete from the dropdown. 4. Once you’re done, click the Import button. - - -If you face any errors or difficulties, please contact your technical support team as this could be an issue in the [storage integration](!resources!/infrastructure-modules/file) used. - - - ![Import Products Form](https://res.cloudinary.com/dza7lstvk/image/upload/v1739878759/User%20Guide/Screenshot_2025-02-18_at_1.39.01_PM_ctovne.png) This starts the import process which may take some time. @@ -278,8 +272,18 @@ To check whether the import is in progress, finished, or failed: The text on the import item will explain the current state of the import. - +### Troubleshooting Import Errors -If the product import fails, please contact your technical support to check the error logs. +If the import fails, either during parsing of the CSV file or import process, make sure that: - +1. The [storage integration](!resources!/infrastructure-modules/file) is correctly set up in your Medusa application. +2. The CSV file follows the [required format](#csv-file-format). +3. All IDs provided in the CSV file (such as for collections, categories, tags, sales channels, shipping profiles, etc...) exist in your Medusa application. + +You can also refer to the server logs of your Medusa application to get more information about the error. + + + +Learn more about troubleshooting in the [Logs guide](!cloud!/logs). + + \ No newline at end of file diff --git a/www/apps/user-guide/app/settings/users/page.mdx b/www/apps/user-guide/app/settings/users/page.mdx index f6fe13a2bf..19cefe2ed7 100644 --- a/www/apps/user-guide/app/settings/users/page.mdx +++ b/www/apps/user-guide/app/settings/users/page.mdx @@ -80,6 +80,12 @@ To edit the user's metadata: ## Delete a User + + +This feature is available since [Medusa v2.12.0](https://github.com/medusajs/medusa/releases/tag/v2.12.0). If you don't find the option to delete a user, or user deletion doesn't work, make sure to [update your Medusa application](!docs!/learn/update). + + + Deleting a user is irreversible. diff --git a/www/apps/user-guide/generated/edit-dates.mjs b/www/apps/user-guide/generated/edit-dates.mjs index 5ee8db2c62..253566d20d 100644 --- a/www/apps/user-guide/generated/edit-dates.mjs +++ b/www/apps/user-guide/generated/edit-dates.mjs @@ -3,10 +3,10 @@ export const generatedEditDates = { "app/tips/bulk-editor/page.mdx": "2025-04-07T13:20:09.040Z", "app/tips/lists/page.mdx": "2025-02-14T14:16:04.867Z", "app/settings/sales-channels/page.mdx": "2025-05-30T13:31:09.754Z", - "app/settings/users/page.mdx": "2025-05-30T13:31:29.991Z", + "app/settings/users/page.mdx": "2025-12-18T11:37:32.952Z", "app/page.mdx": "2025-02-26T14:18:27.755Z", "app/settings/page.mdx": "2025-10-09T07:25:58.554Z", - "app/products/export/page.mdx": "2025-07-31T14:29:30.511Z", + "app/products/export/page.mdx": "2025-12-18T11:40:44.223Z", "app/settings/return-reasons/page.mdx": "2025-05-30T13:31:05.596Z", "app/settings/regions/page.mdx": "2025-05-30T13:30:59.228Z", "app/orders/page.mdx": "2025-08-26T09:21:49.782Z", @@ -14,7 +14,7 @@ export const generatedEditDates = { "app/settings/developer/page.mdx": "2025-02-25T15:11:55.392Z", "app/settings/profile/page.mdx": "2025-05-30T13:30:55.079Z", "app/settings/store/page.mdx": "2025-12-16T12:35:20.003Z", - "app/products/import/page.mdx": "2025-07-31T14:29:38.743Z", + "app/products/import/page.mdx": "2025-12-18T11:43:29.688Z", "app/products/categories/page.mdx": "2025-12-16T13:03:06.204Z", "app/inventory/reservations/page.mdx": "2025-05-30T13:27:25.559Z", "app/discounts/manage/page.mdx": "2024-05-03T17:36:38+03:00", @@ -62,5 +62,5 @@ export const generatedEditDates = { "app/settings/locations-and-shipping/shipping-option-types/page.mdx": "2025-08-28T14:03:13.999Z", "app/settings/refund-reasons/page.mdx": "2025-10-09T07:29:52.837Z", "app/settings/translations/page.mdx": "2025-12-16T13:44:48.166Z", - "app/orders/export/page.mdx": "2025-12-16T14:25:26.231Z" + "app/orders/export/page.mdx": "2025-12-18T11:43:04.911Z" } \ No newline at end of file