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feature: swaps (#137)

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* feat: swap schema

* chore(refactor): move returns to separate service

* swap order creates return

* fix: adds returns/fulfillments/shipments and cart creation to swaps

* search products by variants

* feat: swaps ready

* fix: test passing

* chore: include customer expand fields on order

* add tests

* fix: add brightpearl plugin support

* fix: adds swap link template setting

* fix: tests

* fix(medusa-plugin-brightpearl): add swap status option

* docs: add swap description

* fix: adds GET swap in store api

* chore: unmock axios

* fix: passing klarna tests

* fix: pr
This commit is contained in:
Sebastian Rindom
2020-11-24 14:02:49 +01:00
committed by GitHub
parent c6996dd530
commit fd04233238
56 changed files with 3266 additions and 564 deletions
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docs/services/OrderService.md
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@@ -18,3 +18,14 @@ A different flow that is less common follows the steps:
In Medusa Admin return shipping options are created in the same way that outgoing shipping options are created. Each return shipping option is associated with a region giving you the flexibility to price returns differently depending on the region the order has been placed in. Returns are not required to have shipping methods as it may be the case that return is arranged independently of a fulfillment provider.
To create a return in Medusa Admin the store operator finds the original order and clicks "Create Return", the store operator then selects the items to be returned along with a shipping option, once the return is created the fulfillment provider takes care of providing the necessary documentation for the return; this can also be viewed in Medusa Admin.
## Swaps
A swap can be used in cases where a customer wishes to exchange previously purchased items for different items. Usually this occurs if the customer wants to change the size or color of an item. In Medusa a swap can be initiated to handle the administrative tasks around swaps i.e. requesting a return, taking a payment from the customer for any shipping expenses and fulfilling the new items.
When a swap is created in Medusa Admin a return request will be initiated immediately generating return labels with the chosen fulfillment provider, furthermore a cart will be created and a payment link generated which can be sent to the customer to authorize a payment. When the return is received the swap can be marked as received and usually this will be where the new goods are to be sent out. The new goods are sent with the shipping method chosen by the customer in the payment process.
Limitations:
- At the moment only swaps that require a payment are supported i.e. swaps that would result in a refund to the customer are not possible.
- The customer must have paid for their swap before the items can be returned.