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medusa-store/www/docs/content/plugins/notifications/sendgrid.mdx
Shahed Nasser 914d773d3a api-ref: custom API reference (#4770)
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---
description: 'Learn how to integrate SendGrid with the Medusa backend. Learn how to install the SendGrid plugin and test it out.'
addHowToData: true
---
# SendGrid
In this document, youll learn about the [SendGrid plugin](https://github.com/medusajs/medusa/tree/master/packages/medusa-plugin-sendgrid), what it does, and how to use it.
<div>
<video width="100%" height="100%" playsinline autoplay muted controls>
<source src="https://user-images.githubusercontent.com/59018053/154807282-1e72671f-1936-411d-b914-e05c6597693a.mp4" type="video/mp4" />
</video>
</div>
## Overview
[SendGrid](https://sendgrid.com) is an email and notification service that can be used to send emails to your customers and users.
By integrating SendGrid with Medusa, youll be sending email notifications to your users in the following cases:
1. Order-related events include new orders, shipments created, and orders canceled.
2. Swaps and Returns related events including new return requests of orders and items returned successfully.
3. When Gift Cards in an order are created.
4. User-related events including reset passwords.
5. Restock Notifications for when product stocks are low.
---
## Prerequisites
Before going further with this guide make sure you have a Medusa backend set up. You can follow the [Quickstart guide](../../development/backend/install.mdx). The Medusa backend must also have an event bus module installed, which is available when using the default Medusa backend starter.
---
## Create a SendGrid Account
If you dont have a SendGrid account, make sure to [create one](https://signup.sendgrid.com) first. You also need to set up a [single sender](https://docs.sendgrid.com/ui/sending-email/sender-verification) first in SendGrid before you can start sending emails.
### API Key
For the integration to work, you need to create an API key in your SendGrid account.
You can do that by choosing from the sidebar of your SendGrid dashboard Settings > API Keys. Then, click on Create API Key.
:::note
If you choose to give the API Key restricted access, make sure to at least give it the “Mail Send” access.
:::
Once you create the API key, the key will be shown for one time only. Make sure to copy and save it somewhere for later usage.
### Email Templates
The SendGrid plugin uses SendGrid templates to send emails. If you dont provide the plugin with the templates necessary then emails will not be sent.
To create an email template, go to Email API > Dynamic Templates. Then, click “Create a Dynamic Template”. Youll then be able to see the Template ID which youll need for your plugin setup.
When you create the dynamic templates youll be able to use variables sent from Medusa [using Handlebars](https://docs.sendgrid.com/for-developers/sending-email/using-handlebars).
For a full list of templates and their variables please check out the [Template Reference](#template-reference).
:::tip
Medusa supports localization so you can also create multiple templates for multiple languages.
:::
---
## Template Reference
This section covers the template types supported by the plugin and what variables you can expect in your dynamic template. You can use the variables to add details like order total or customer name.
:::note
You dont have to create a template for every type in the reference. You can simply create templates for the type of emails you want to send using Medusa and SendGrid,
:::
### Order Placed
**Key in plugin options:** `order_placed_template`
**Description:** Template to be sent to the customer when they place a new order.
<details>
<summary>Example Data</summary>
```json noReport
{
"beforeInsert": [Function],
"billing_address": null,
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"claims": Array [],
"created_at": Any<Date>,
"currency_code": "usd",
"customer": Object {
"billing_address_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"email": "test@testson.com",
"first_name": null,
"has_account": false,
"id": Any<String>,
"last_name": null,
"metadata": null,
"phone": null,
"updated_at": Any<Date>,
},
"customer_id": Any<String>,
"date": Any<String>,
"discount_total": "0.00 USD",
"discounts": Array [],
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"fulfillments": Array [],
"gift_card_total": "0.00 USD",
"gift_card_transactions": Array [],
"gift_cards": Array [],
"has_discounts": 0,
"has_gift_cards": 0,
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"discounted_price": "12.00 USD",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": "test-item",
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"price": "12.00 USD",
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Intelligent Plastic Chips",
"totals": Object {
"discount_total": 0,
"gift_card_total": 0,
"original_tax_total": 400,
"original_total": 2400,
"quantity": 2,
"subtotal": 2000,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"tax_total": 400,
"total": 2400,
"unit_price": 1000,
},
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"locale": null,
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"payments": Array [],
"refunded_total": 0,
"refunds": Array [],
"region": Object {
"automatic_taxes": true,
"created_at": Any<Date>,
"currency_code": "usd",
"deleted_at": null,
"fulfillment_providers": Array [],
"gift_cards_taxable": true,
"id": "test-region",
"metadata": null,
"name": "Test region",
"payment_providers": Array [
PaymentProvider {
"id": "test-pay",
"is_installed": true,
},
],
"tax_code": null,
"tax_provider_id": null,
"tax_rate": 12.5,
"updated_at": Any<Date>,
},
"region_id": "test-region",
"returns": Array [],
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"shipping_methods": Array [],
"shipping_total": "0.00 USD",
"status": "pending",
"subtotal": "24.00 USD",
"subtotal_ex_tax": "20.00 USD",
"swaps": Array [],
"tax_rate": null,
"tax_total": "4.00 USD",
"total": "24.00 USD",
"updated_at": Any<Date>,
}
```
</details>
### Order Canceled
**Key in plugin options:** `order_canceled_template`
**Description:** Template to be sent to a customer when their order is canceled.
<details>
<summary>Example Data</summary>
```json noReport
{
"beforeInsert": [Function],
"billing_address": null,
"billing_address_id": null,
"canceled_at": Any<Date>,
"cart_id": null,
"claims": Array [],
"created_at": Any<Date>,
"currency_code": "usd",
"customer": Object {
"billing_address_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"email": "test@testson.com",
"first_name": null,
"has_account": false,
"id": Any<String>,
"last_name": null,
"metadata": null,
"phone": null,
"updated_at": Any<Date>,
},
"customer_id": Any<String>,
"date": Any<String>,
"discount_total": "0.00 USD",
"discounts": Array [],
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "canceled",
"fulfillments": Array [],
"gift_card_total": "0.00 USD",
"gift_card_transactions": Array [],
"gift_cards": Array [],
"has_discounts": 0,
"has_gift_cards": 0,
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": null,
"has_shipping": null,
"id": "test-item",
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"price": "10.00 USD",
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": null,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 12,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"locale": null,
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "canceled",
"payments": Array [],
"refunded_total": 0,
"refunds": Array [],
"region": Object {
"automatic_taxes": true,
"created_at": Any<Date>,
"currency_code": "usd",
"deleted_at": null,
"fulfillment_providers": Array [],
"gift_cards_taxable": true,
"id": "test-region",
"metadata": null,
"name": "Test region",
"payment_providers": Array [
PaymentProvider {
"id": "test-pay",
"is_installed": true,
},
],
"tax_code": null,
"tax_provider_id": null,
"tax_rate": 12.5,
"updated_at": Any<Date>,
},
"region_id": "test-region",
"returns": Array [],
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"shipping_methods": Array [
Object {
"cart_id": null,
"claim_order_id": null,
"data": Object {},
"id": Any<String>,
"order_id": Any<String>,
"price": 0,
"return_id": null,
"shipping_option": Object {
"admin_only": false,
"amount": 500,
"created_at": Any<Date>,
"data": Object {},
"deleted_at": null,
"id": Any<String>,
"is_return": false,
"metadata": null,
"name": "free",
"price_type": "flat_rate",
"profile_id": Any<String>,
"provider_id": "test-ful",
"region_id": "test-region",
"updated_at": Any<Date>,
},
"shipping_option_id": Any<String>,
"swap_id": null,
"tax_lines": Array [],
},
],
"shipping_total": "0.00 USD",
"status": "canceled",
"subtotal": "20.00 USD",
"swaps": Array [],
"tax_rate": null,
"tax_total": "4.00 USD",
"total": "24.00 USD",
"updated_at": Any<Date>,
}
```
</details>
### Order Shipment Created
**Key in plugin options:** `order_shipped_template`
**Description:** Template to be sent to the customer when a shipment of their order has been created.
<details>
<summary>Example Data</summary>
```json noReport
{
"date": Any<String>,
"email": "test@testson.com",
"fulfillment": Object {
"canceled_at": null,
"claim_order_id": null,
"created_at": Any<Date>,
"data": Object {},
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"fulfillment_id": Any<String>,
"item_id": "test-item",
"quantity": 2,
},
],
"metadata": Object {},
"no_notification": null,
"order_id": Any<String>,
"provider_id": "test-ful",
"shipped_at": Any<Date>,
"swap_id": null,
"tracking_links": Array [],
"tracking_numbers": Array [],
"updated_at": Any<Date>,
},
"locale": null,
"order": Object {
"beforeInsert": [Function],
"billing_address": null,
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"claims": Array [],
"created_at": Any<Date>,
"currency_code": "usd",
"customer": Object {
"billing_address_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"email": "test@testson.com",
"first_name": null,
"has_account": false,
"id": Any<String>,
"last_name": null,
"metadata": null,
"phone": null,
"updated_at": Any<Date>,
},
"customer_id": Any<String>,
"discount_total": 0,
"discounts": Array [],
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "shipped",
"fulfillments": Array [
Object {
"canceled_at": null,
"claim_order_id": null,
"created_at": Any<Date>,
"data": Object {},
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"fulfillment_id": Any<String>,
"item_id": "test-item",
"quantity": 2,
},
],
"metadata": Object {},
"no_notification": null,
"order_id": Any<String>,
"provider_id": "test-ful",
"shipped_at": Any<Date>,
"swap_id": null,
"tracking_numbers": Array [],
"updated_at": Any<Date>,
},
],
"gift_card_total": 0,
"gift_card_transactions": Array [],
"gift_cards": Array [],
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": "test-item",
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"payments": Array [],
"refundable_amount": 0,
"refunded_total": 0,
"refunds": Array [],
"region": Object {
"automatic_taxes": true,
"created_at": Any<Date>,
"currency_code": "usd",
"deleted_at": null,
"fulfillment_providers": Array [],
"gift_cards_taxable": true,
"id": "test-region",
"metadata": null,
"name": "Test region",
"payment_providers": Array [
PaymentProvider {
"id": "test-pay",
"is_installed": true,
},
],
"tax_code": null,
"tax_provider_id": null,
"tax_rate": 12.5,
"updated_at": Any<Date>,
},
"region_id": "test-region",
"returns": Array [],
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"shipping_methods": Array [
Object {
"cart_id": null,
"claim_order_id": null,
"data": Object {},
"id": Any<String>,
"order_id": Any<String>,
"price": 0,
"return_id": null,
"shipping_option": Object {
"admin_only": false,
"amount": 500,
"created_at": Any<Date>,
"data": Object {},
"deleted_at": null,
"id": Any<String>,
"is_return": false,
"metadata": null,
"name": "free",
"price_type": "flat_rate",
"profile_id": Any<String>,
"provider_id": "test-ful",
"region_id": "test-region",
"updated_at": Any<Date>,
},
"shipping_option_id": Any<String>,
"swap_id": null,
"tax_lines": Array [],
},
],
"shipping_total": 0,
"status": "pending",
"subtotal": 2000,
"swaps": Array [],
"tax_rate": null,
"tax_total": 400,
"total": 2400,
"updated_at": Any<Date>,
},
"tracking_links": Array [],
"tracking_number": "",
}
```
</details>
### Order Return Requested
**Key in plugin options:** `order_return_requested_template`
**Description:** Template to be sent to the customer when a return request is made for an order.
<details>
<summary>Example Data</summary>
```json noReport
{
"date": Any<String>,
"email": "test@testson.com",
"has_shipping": false,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"price": "12.00 USD",
"quantity": 1,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Intelligent Plastic Chips",
"totals": Object {
"discount_total": 0,
"gift_card_total": 0,
"original_tax_total": 200,
"original_total": 1200,
"quantity": 1,
"subtotal": 1000,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"tax_total": 200,
"total": 1200,
"unit_price": 1000,
},
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"locale": null,
"order": Object {
"beforeInsert": [Function],
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"claims": Array [],
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"discounts": Array [],
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"gift_card_transactions": Array [],
"gift_cards": Array [],
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"refunds": Array [],
"region": Object {
"automatic_taxes": true,
"created_at": Any<Date>,
"currency_code": "usd",
"deleted_at": null,
"fulfillment_providers": Array [],
"gift_cards_taxable": true,
"id": Any<String>,
"metadata": null,
"name": "Test region",
"payment_providers": Array [
PaymentProvider {
"id": "test-pay",
"is_installed": true,
},
],
"tax_code": null,
"tax_provider_id": null,
"tax_rate": 12.5,
"updated_at": Any<Date>,
},
"region_id": "test-region",
"returns": Array [
Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": Any<String>,
"items": Array [
Object {
"is_requested": true,
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"received_at": null,
"refund_amount": 1200,
"shipping_data": null,
"status": "requested",
"swap_id": null,
"updated_at": Any<Date>,
},
],
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"shipping_methods": Array [],
"status": "pending",
"swaps": Array [],
"tax_rate": null,
"total": 2400,
"updated_at": Any<Date>,
},
"refund_amount": "12.00 USD",
"return_request": Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": Any<String>,
"items": Array [
Object {
"is_requested": true,
"item": Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"received_at": null,
"refund_amount": "12.00 USD",
"shipping_data": null,
"shipping_method": null,
"status": "requested",
"swap_id": null,
"updated_at": Any<Date>,
},
"shipping_total": "0.00 USD",
"subtotal": "12.00 USD",
}
```
</details>
### Order Items Returned
**Key in plugin options:** `order_items_returned_template`
**Description:** Template to be sent to the customer when an orders items have been returned.
<details>
<summary>Example Data</summary>
```json noReport
{
"date": Any<String>,
"email": "test@testson.com",
"has_shipping": false,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"price": "12.00 USD",
"quantity": 1,
"returned_quantity": 1,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Intelligent Plastic Chips",
"totals": Object {
"discount_total": 0,
"gift_card_total": 0,
"original_tax_total": 200,
"original_total": 1200,
"quantity": 1,
"subtotal": 1000,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"tax_total": 200,
"total": 1200,
"unit_price": 1000,
},
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 11,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"locale": null,
"order": Object {
"beforeInsert": [Function],
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"claims": Array [],
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"discounts": Array [],
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "requires_action",
"gift_card_transactions": Array [],
"gift_cards": Array [],
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": 1,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 11,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"refunds": Array [],
"region": Object {
"automatic_taxes": true,
"created_at": Any<Date>,
"currency_code": "usd",
"deleted_at": null,
"fulfillment_providers": Array [],
"gift_cards_taxable": true,
"id": Any<String>,
"metadata": null,
"name": "Test region",
"payment_providers": Array [
PaymentProvider {
"id": "test-pay",
"is_installed": true,
},
],
"tax_code": null,
"tax_provider_id": null,
"tax_rate": 12.5,
"updated_at": Any<Date>,
},
"region_id": "test-region",
"returns": Array [
Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": Any<String>,
"items": Array [
Object {
"is_requested": true,
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"received_at": Any<Date>,
"refund_amount": 1200,
"shipping_data": null,
"status": "received",
"swap_id": null,
"updated_at": Any<Date>,
},
],
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"shipping_methods": Array [],
"status": "pending",
"swaps": Array [],
"tax_rate": null,
"total": 2400,
"updated_at": Any<Date>,
},
"refund_amount": "12.00 USD",
"return_request": Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": Any<String>,
"items": Array [
Object {
"is_requested": true,
"item": Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": 1,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 11,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"received_at": Any<Date>,
"refund_amount": "12.00 USD",
"shipping_data": null,
"shipping_method": null,
"status": "received",
"swap_id": null,
"updated_at": Any<Date>,
},
"shipping_total": "0.00 USD",
"subtotal": "12.00 USD",
}
```
</details>
### Claim Shipment Created
**Key in plugin options:** `claim_shipment_created_template`
**Description:** Template to be sent to the customer when a Claim shipment has been created.
<details>
<summary>Example Data</summary>
```json noReport
{
"claim": Object {
"canceled_at": null,
"created_at": Any<Date>,
"deleted_at": null,
"fulfillment_status": "shipped",
"id": Any<String>,
"idempotency_key": Any<String>,
"metadata": null,
"no_notification": null,
"order": Object {
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"region_id": "test-region",
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"status": "pending",
"tax_rate": null,
"updated_at": Any<Date>,
},
"order_id": Any<String>,
"payment_status": "na",
"refund_amount": null,
"shipping_address_id": Any<String>,
"type": "replace",
"updated_at": Any<Date>,
},
"email": "test@testson.com",
"fulfillment": Object {
"canceled_at": null,
"claim_order_id": Any<String>,
"created_at": Any<Date>,
"data": Object {},
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"fulfillment_id": Any<String>,
"item_id": Any<String>,
"quantity": 1,
},
],
"metadata": Object {},
"no_notification": null,
"order_id": null,
"provider_id": "test-ful",
"shipped_at": Any<Date>,
"swap_id": null,
"tracking_links": Array [],
"tracking_numbers": Array [],
"updated_at": Any<Date>,
},
"locale": null,
"order": Object {
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"region_id": "test-region",
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"status": "pending",
"tax_rate": null,
"updated_at": Any<Date>,
},
"tracking_links": Array [],
"tracking_number": "",
}
```
</details>
### Swap Created
**Key in plugin options:** `swap_created_template`
**Description:** Template to be sent to the customer when a swap for an order has been created.
<details>
<summary>Example Data</summary>
```json noReport
{
"locale": null,
"swap": Object {
"additional_items": Array [
Object {
"allow_discounts": true,
"cart_id": Any<String>,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "Small Wooden Computer",
"fulfilled_quantity": 1,
"has_shipping": true,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": Object {},
"order_id": null,
"quantity": 1,
"returned_quantity": null,
"shipped_quantity": 1,
"should_merge": true,
"swap_id": Any<String>,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": Any<String>,
"metadata": null,
"name": "default",
"rate": 12.5,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Awesome Metal Ball",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "variant-2",
"inventory_quantity": 9,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Small Wooden Computer",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "variant-2",
},
],
"return_order": Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"is_requested": true,
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": null,
"received_at": null,
"refund_amount": 1200,
"shipping_data": null,
"status": "requested",
"swap_id": Any<String>,
"updated_at": Any<Date>,
},
"allow_backorder": true,
"canceled_at": null,
"cart_id": Any<String>,
"confirmed_at": Any<Date>,
"created_at": Any<Date>,
"deleted_at": null,
"difference_due": 488,
"fulfillment_status": "shipped",
"id": Any<String>,
"idempotency_key": Any<String>,
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"payment_status": "awaiting",
"shipping_address_id": Any<String>,
"updated_at": Any<Date>,
},
"order": Object {
"discounts": Array [],
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"region_id": "test-region",
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"status": "pending",
"tax_rate": null,
"updated_at": Any<Date>,
"swaps": Array [],
},
"return_request": Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": Any<String>,
"items": Array [
Object {
"is_requested": true,
"item": Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": 1,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 11,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"received_at": Any<Date>,
"refund_amount": "12.00 USD",
"shipping_data": null,
"shipping_method": null,
"status": "received",
"swap_id": null,
"updated_at": Any<Date>,
},
"date": Any<String>,
"swapLink": Any<String>,
"email": "test@testson.com",
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"discounted_price": "12.00 USD",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": "test-item",
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"price": "12.00 USD",
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Intelligent Plastic Chips",
"totals": Object {
"discount_total": 0,
"gift_card_total": 0,
"original_tax_total": 400,
"original_total": 2400,
"quantity": 2,
"subtotal": 2000,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"tax_total": 400,
"total": 2400,
"unit_price": 1000,
},
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"return_items": Array[...], //same as items
"return_total": "12.00 USD",
"refund_amount": "12.00 USD",
"additional_total": "11.25 USD"
}
```
</details>
### Swap Shipment Created
**Key in plugin options:** `swap_shipment_created_template`
**Description:** Template to be sent to the customer when a shipment of a swap of an order has been created.
<details>
<summary>Example Data</summary>
```json noReport
Object {
"additional_total": "16.88 USD",
"date": Any<String>,
"email": "test@testson.com",
"fulfillment": Object {
"canceled_at": null,
"claim_order_id": null,
"created_at": Any<Date>,
"data": Object {},
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"fulfillment_id": Any<String>,
"item_id": Any<String>,
"quantity": 1,
},
],
"metadata": Object {},
"no_notification": null,
"order_id": null,
"provider_id": "test-ful",
"shipped_at": Any<Date>,
"swap_id": Any<String>,
"tracking_links": Array [],
"tracking_numbers": Array [],
"updated_at": Any<Date>,
},
"items": Array [
Object {
"allow_discounts": true,
"cart_id": Any<String>,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "Small Wooden Computer",
"discounted_price": "11.25 USD",
"fulfilled_quantity": 1,
"has_shipping": true,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": Object {},
"order_id": null,
"price": "11.25 USD",
"quantity": 1,
"returned_quantity": null,
"shipped_quantity": 1,
"should_merge": true,
"swap_id": Any<String>,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": Any<String>,
"metadata": null,
"name": "default",
"rate": 12.5,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Awesome Metal Ball",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "variant-2",
"inventory_quantity": 9,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Small Wooden Computer",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "variant-2",
},
],
"locale": null,
"order": Object {
"beforeInsert": [Function],
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"discounts": Array [],
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": Any<String>,
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 9,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"region": Object {
"automatic_taxes": true,
"created_at": Any<Date>,
"currency_code": "usd",
"deleted_at": null,
"fulfillment_providers": Array [],
"gift_cards_taxable": true,
"id": Any<String>,
"metadata": null,
"name": "Test region",
"payment_providers": Array [
PaymentProvider {
"id": "test-pay",
"is_installed": true,
},
],
"tax_code": null,
"tax_provider_id": null,
"tax_rate": 12.5,
"updated_at": Any<Date>,
},
"region_id": "test-region",
"shipping_address_id": Any<String>,
"status": "pending",
"swaps": Array [
Object {
"additional_items": Array [
Object {
"allow_discounts": true,
"cart_id": Any<String>,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "Small Wooden Computer",
"fulfilled_quantity": 1,
"has_shipping": true,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": Object {},
"order_id": null,
"quantity": 1,
"returned_quantity": null,
"shipped_quantity": 1,
"should_merge": true,
"swap_id": Any<String>,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": Any<String>,
"metadata": null,
"name": "default",
"rate": 12.5,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Awesome Metal Ball",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "variant-2",
"inventory_quantity": 9,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Small Wooden Computer",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "variant-2",
},
],
"allow_backorder": true,
"canceled_at": null,
"cart_id": Any<String>,
"confirmed_at": Any<Date>,
"created_at": Any<Date>,
"deleted_at": null,
"difference_due": 488,
"fulfillment_status": "shipped",
"id": Any<String>,
"idempotency_key": Any<String>,
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"payment_status": "awaiting",
"shipping_address_id": Any<String>,
"updated_at": Any<Date>,
},
],
"tax_rate": null,
"updated_at": Any<Date>,
},
"paid_total": "4.88 USD",
"refund_amount": "12.00 USD",
"return_total": "12.00 USD",
"swap": Object {
"additional_items": Array [
Object {
"allow_discounts": true,
"cart_id": Any<String>,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "Small Wooden Computer",
"fulfilled_quantity": 1,
"has_shipping": true,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": Object {},
"order_id": null,
"quantity": 1,
"returned_quantity": null,
"shipped_quantity": 1,
"should_merge": true,
"swap_id": Any<String>,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": Any<String>,
"metadata": null,
"name": "default",
"rate": 12.5,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Awesome Metal Ball",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "variant-2",
"inventory_quantity": 9,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Small Wooden Computer",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "variant-2",
},
],
"allow_backorder": true,
"beforeInsert": [Function],
"canceled_at": null,
"cart_id": Any<String>,
"confirmed_at": Any<Date>,
"created_at": Any<Date>,
"deleted_at": null,
"difference_due": 488,
"fulfillment_status": "shipped",
"id": Any<String>,
"idempotency_key": Any<String>,
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"payment_status": "awaiting",
"return_order": Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"is_requested": true,
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": null,
"received_at": null,
"refund_amount": 1200,
"shipping_data": null,
"status": "requested",
"swap_id": Any<String>,
"updated_at": Any<Date>,
},
"shipping_address": Object {
"address_1": "121 W Something St",
"address_2": null,
"city": "ville la something",
"company": null,
"country_code": null,
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": null,
"id": Any<String>,
"last_name": null,
"metadata": null,
"phone": "12353245",
"postal_code": "1234",
"province": "something",
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"shipping_methods": Array [
Object {
"cart_id": Any<String>,
"claim_order_id": null,
"data": Object {},
"id": Any<String>,
"order_id": null,
"price": 500,
"return_id": null,
"shipping_option": Object {
"admin_only": false,
"amount": 500,
"created_at": Any<Date>,
"data": Object {},
"deleted_at": null,
"id": Any<String>,
"is_return": false,
"metadata": null,
"name": "Test Method",
"price_type": "flat_rate",
"profile_id": Any<String>,
"provider_id": "test-ful",
"region_id": "test-region",
"updated_at": Any<Date>,
},
"shipping_option_id": Any<String>,
"swap_id": Any<String>,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"metadata": null,
"name": "default",
"rate": 12.5,
"shipping_method_id": Any<String>,
"updated_at": Any<Date>,
},
],
},
],
"updated_at": Any<Date>,
},
"tax_amount": "-0.12 USD",
"tracking_links": Array [],
"tracking_number": "",
}
```
</details>
### Swap Received
**Key in plugin options:** `swap_received_template`
**Description:** Template to be sent to the customer when a swap of an order has been received.
<details>
<summary>Example Data</summary>
```json noReport
{
"locale": null,
"swap": Object {
"additional_items": Array [
Object {
"allow_discounts": true,
"cart_id": Any<String>,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "Small Wooden Computer",
"fulfilled_quantity": 1,
"has_shipping": true,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": Object {},
"order_id": null,
"quantity": 1,
"returned_quantity": null,
"shipped_quantity": 1,
"should_merge": true,
"swap_id": Any<String>,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": Any<String>,
"metadata": null,
"name": "default",
"rate": 12.5,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Awesome Metal Ball",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "variant-2",
"inventory_quantity": 9,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Small Wooden Computer",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "variant-2",
},
],
"return_order": Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"is_requested": true,
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": null,
"received_at": null,
"refund_amount": 1200,
"shipping_data": null,
"status": "requested",
"swap_id": Any<String>,
"updated_at": Any<Date>,
},
"allow_backorder": true,
"canceled_at": null,
"cart_id": Any<String>,
"confirmed_at": Any<Date>,
"created_at": Any<Date>,
"deleted_at": null,
"difference_due": 488,
"fulfillment_status": "shipped",
"id": Any<String>,
"idempotency_key": Any<String>,
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"payment_status": "awaiting",
"shipping_address_id": Any<String>,
"updated_at": Any<Date>,
},
"order": Object {
"discounts": Array [],
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"region_id": "test-region",
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"status": "pending",
"tax_rate": null,
"updated_at": Any<Date>,
"swaps": Array [],
},
"return_request": Object {
"claim_order_id": null,
"created_at": Any<Date>,
"id": Any<String>,
"idempotency_key": Any<String>,
"items": Array [
Object {
"is_requested": true,
"item": Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": 1,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 11,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
"item_id": "test-item",
"metadata": null,
"note": null,
"quantity": 1,
"reason_id": null,
"received_quantity": null,
"requested_quantity": 1,
"return_id": Any<String>,
},
],
"metadata": null,
"no_notification": null,
"order_id": Any<String>,
"received_at": Any<Date>,
"refund_amount": "12.00 USD",
"shipping_data": null,
"shipping_method": null,
"status": "received",
"swap_id": null,
"updated_at": Any<Date>,
},
"date": Any<String>,
"swapLink": Any<String>,
"email": "test@testson.com",
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"discounted_price": "12.00 USD",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": "test-item",
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"price": "12.00 USD",
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"thumbnail": null,
"title": "Intelligent Plastic Chips",
"totals": Object {
"discount_total": 0,
"gift_card_total": 0,
"original_tax_total": 400,
"original_total": 2400,
"quantity": 2,
"subtotal": 2000,
"tax_lines": Array [
Object {
"code": "default",
"created_at": Any<Date>,
"id": Any<String>,
"item_id": "test-item",
"metadata": null,
"name": "default",
"rate": 20,
"updated_at": Any<Date>,
},
],
"tax_total": 400,
"total": 2400,
"unit_price": 1000,
},
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"return_items": Array[...], //same as items
"return_total": "12.00 USD",
"tax_total": "4.00 USD",
"refund_amount": "12.00 USD",
"additional_total": "11.25 USD"
}
```
</details>
### Gift Card Created
**Key in plugin options:** `gift_card_created_template`
**Description:** Template to be to the customer sent when a gift card in their order has been created.
<details>
<summary>Example Data</summary>
```json noReport
Object {
"code": Any<String>,
"value": 100,
"balance": 100,
"display_value": "100.00",
"region": Object {
"automatic_taxes": true,
"created_at": Any<Date>,
"currency_code": "usd",
"deleted_at": null,
"fulfillment_providers": Array [],
"gift_cards_taxable": true,
"id": Any<String>,
"metadata": null,
"name": "Test region",
"payment_providers": Array [
PaymentProvider {
"id": "test-pay",
"is_installed": true,
},
],
"tax_code": null,
"tax_provider_id": null,
"tax_rate": 12.5,
"updated_at": Any<Date>,
},
"region_id": "test-region",
"order": Object {
"billing_address_id": null,
"canceled_at": null,
"cart_id": null,
"created_at": Any<Date>,
"currency_code": "usd",
"customer_id": Any<String>,
"display_id": Any<Number>,
"draft_order_id": null,
"email": "test@testson.com",
"external_id": null,
"fulfillment_status": "fulfilled",
"id": Any<String>,
"idempotency_key": null,
"items": Array [
Object {
"allow_discounts": true,
"cart_id": null,
"claim_order_id": null,
"created_at": Any<Date>,
"description": "",
"fulfilled_quantity": 2,
"has_shipping": null,
"id": Any<String>,
"is_giftcard": false,
"is_return": false,
"metadata": null,
"order_id": Any<String>,
"quantity": 2,
"returned_quantity": null,
"shipped_quantity": 2,
"should_merge": true,
"swap_id": null,
"thumbnail": "",
"title": "Intelligent Plastic Chips",
"unit_price": 1000,
"updated_at": Any<Date>,
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
},
],
"metadata": null,
"no_notification": null,
"object": "order",
"payment_status": "captured",
"region_id": "test-region",
"shipping_address": Object {
"address_1": "84185 Lindsey Centers",
"address_2": null,
"city": null,
"company": null,
"country_code": "us",
"created_at": Any<Date>,
"customer_id": null,
"deleted_at": null,
"first_name": "Chyna",
"id": Any<String>,
"last_name": "Osinski",
"metadata": null,
"phone": null,
"postal_code": "51510",
"province": null,
"updated_at": Any<Date>,
},
"shipping_address_id": Any<String>,
"status": "pending",
"tax_rate": null,
"updated_at": Any<Date>,
},
"order_id": Any<String>,
"is_disabled": false,
"created_at": Any<Date>,
"updated_at": Any<Date>,
"deleted_at": null,
"locale": null,
"email": "test@testson.com",
"display_value": 4
}
```
</details>
### Customer Password Reset
**Key in plugin options:** `customer_password_reset_template`
**Description:** Template to be sent to the customer when they request a password reset.
<details>
<summary>Example Data</summary>
```json noReport
Object {
"id": Any<String>,
"email": "test@testson.com",
"first_name": "Chyna",
"last_name": "Osinski",
"token": Any<String>,
}
```
</details>
### User Password Reset
**Key in plugin options:** `user_password_reset_template`
**Description:** Template to be sent to the admin user when they request a password reset.
<details>
<summary>Example Data</summary>
```json noReport
Object {
"email": "test@testson.com",
"token": Any<String>,
}
```
</details>
### Restock Notification
**Key in plugin options:** medusa_restock_template
**Description:** Template to be sent to admin users when a product has hit the restock quantity threshold.
<details>
<summary>Example Data</summary>
```json noReport
Object {
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": "",
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant": Object {
"allow_backorder": false,
"barcode": null,
"created_at": Any<Date>,
"deleted_at": null,
"ean": null,
"height": null,
"hs_code": null,
"id": "test-variant",
"inventory_quantity": 10,
"length": null,
"manage_inventory": true,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"product": Object {
"collection_id": null,
"created_at": Any<Date>,
"deleted_at": null,
"description": null,
"discountable": true,
"external_id": null,
"handle": null,
"height": null,
"hs_code": null,
"id": "test-product",
"is_giftcard": false,
"length": null,
"material": null,
"metadata": null,
"mid_code": null,
"origin_country": null,
"profile_id": Any<String>,
"status": "draft",
"subtitle": null,
"thumbnail": null,
"title": "Awesome Metal Ball",
"type_id": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"product_id": "test-product",
"sku": null,
"title": "Practical Granite Pizza",
"upc": null,
"updated_at": Any<Date>,
"weight": null,
"width": null,
},
"variant_id": "test-variant",
"emails": Array [
"test@testson.com"
]
}
```
</details>
---
## Install the SendGrid Plugin
In the directory of your Medusa backend run the following command to install the SendGrid plugin:
```bash npm2yarn
npm install medusa-plugin-sendgrid
```
Then, in your `.env` file add the API key you created earlier as well as the send from email:
```bash
SENDGRID_API_KEY=<API_KEY>
SENDGRID_FROM=<SEND_FROM_EMAIL>
```
Make sure to replace the `<API_KEY>` with the SendGrid API key and the `<SEND_FROM_EMAIL>` with the email youre using in SendGrid as the single sender.
Also, you should add the ID of each template you create in `.env` as well. For example:
```bash
SENDGRID_ORDER_PLACED_ID=<ORDER_PLACED_TEMPLATE_ID>
```
Where `<ORDER_PLACED_TEMPLATE_ID` is the ID of your template for order placed emails.
Finally, in your `medusa-config.js` file, add the SendGrid plugin into the array of plugins:
```jsx title=medusa-config.js
const plugins = [
// ...,
{
resolve: `medusa-plugin-sendgrid`,
options: {
api_key: process.env.SENDGRID_API_KEY,
from: process.env.SENDGRID_FROM,
order_placed_template:
process.env.SENDGRID_ORDER_PLACED_ID,
localization: {
"de-DE": { // locale key
order_placed_template:
process.env.SENDGRID_ORDER_PLACED_ID_LOCALIZED,
},
},
},
},
]
```
The `api_key` and `from` options are required. Then, use the key of each template you create (from the [reference](#template-reference)) as the option name with the template ID as the value.
You can also optionally pass the option `localization` if you want to support different languages. `localization` accepts an object that has the country and language codes as keys. The value for each code should be an object of template keys and their IDs as values. Make sure to include the localized template IDs in `.env` as well.
---
## Test it Out
Run your backend now:
```bash npm2yarn
npx medusa develop
```
To test it out, perform an action that would trigger one of the emails being sent. For example, you can use your Medusa storefront to create an order. An email from your SendGrid account will be sent to the customer email.
:::tip
If you dont have a storefront installed, check out the [Next.js Starter Template](../../starters/nextjs-medusa-starter.mdx).
:::
You can also track analytics related to emails sent from the SendGrid dashboard.
![SendGrid Analytics](https://res.cloudinary.com/dza7lstvk/image/upload/v1668000788/Medusa%20Docs/SendGrid/X01LigH_mxmtbn.png)
---
## Dynamic usage
You can resolve the SendGrid service to send emails from your custom services or other resources. For example:
```ts
const sendgridService = scope.resolve("sendgridService")
const sendOptions = {
templateId: "d-123....",
from: "ACME <acme@mail.com>",
to: "customer@mail.com",
data: { dynamic: "data" },
}
sendgridService.sendEmail(sendOptions)
```
---
## See Also
- [Notifications Overview](../../development/notification/overview.mdx)
- Install the [Medusa admin](../../admin/quickstart.mdx) for functionalities like Gift Cards creation, swaps, claims, order return requests, and more.