72 lines
1.6 KiB
Plaintext
72 lines
1.6 KiB
Plaintext
---
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sidebar_position: 2
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sidebar_label: Manage Payments
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---
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import {
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EllipsisHorizontal,
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} from "@medusajs/icons"
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export const metadata = {
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title: `Manage Order's Payments`,
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}
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# {metadata.title}
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In this document, you’ll learn how to manage an order’s payment, including capturing and refunding the payment.
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## Overview
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When a customer places an order, using the payment provider they choose during checkout, they authorize the payment.
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The payment isn’t automatically captured. You must capture it manually from the Medusa Admin.
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---
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## Capture Payment
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<Note>
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Payment is only captured once.
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</Note>
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To capture an order’s payment:
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1. Open the order details page.
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2. Scroll to the Payments section.
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3. Click on the Capture button.
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---
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## Refund Payment
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<Note type="warning">
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Refunding payments is irreversible.
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</Note>
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<Note type="check">
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Payment can only be refunded if it's captured.
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</Note>
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{/* TODO check info after #5 */}
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To refund an order’s payment:
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1. Open the order details page.
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2. Scroll to the Payment section.
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3. Click on the <InlineIcon Icon={EllipsisHorizontal} alt="three-dots" /> icon.
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4. Choose "Refund" from the dropdown.
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5. In the drawer that opens:
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- Enter the amount to refund in the "Refund amount" field.
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- In the Reason field, choose a reason for the refund.
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- Optionally enter a note that the customer can view in the Note field.
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- If you don’t want the customer to receive a notification that the payment has been refunded, uncheck the “Send notifications” checkbox.
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6. Once you’re done, click on the Complete button.
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Check refund details in the Payment, Summary, and Timeline sections.
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