docs: add troubleshooting for index.html error (#12365)
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If you get the following error when you start the Medusa application, typically in production:
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```bash
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Could not find index.html in the admin build directory. Make sure to run 'medusa build' before starting the server.
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```
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## Why this Error Occurred
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This error occurs if you didn't follow the build process correctly. For example, you don't have an `.env.production` file or you ran the `start` command outside the `.medusa/server` directory.
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---
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## How to Fix it
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To fix this error, make sure you follow the build process correctly as explained in the [Build](!docs!/learn/build) documentation.
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You can also follow the [General Deployment](!docs!/learn/deployment/general) documentation if you're facing this error in your deployed application. This guide gives you the general steps to follow when deploying your Medusa application.
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import BuildError from "../../_sections/admin/build-error.mdx"
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export const metadata = {
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title: `Could not find index.html Error`,
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}
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# {metadata.title}
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<BuildError />
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@@ -6218,5 +6218,6 @@ export const generatedEditDates = {
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"references/module_events/module_events.Region/page.mdx": "2025-05-01T15:18:45.934Z",
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"references/module_events/module_events.Sales_Channel/page.mdx": "2025-05-01T15:18:45.933Z",
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"references/module_events/module_events.User/page.mdx": "2025-05-01T15:18:45.932Z",
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"references/modules/module_events/page.mdx": "2025-05-01T15:18:45.930Z"
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"references/modules/module_events/page.mdx": "2025-05-01T15:18:45.930Z",
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"app/troubleshooting/medusa-admin/build-error/page.mdx": "2025-05-05T15:56:02.042Z"
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}
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@@ -1319,6 +1319,10 @@ export const filesMap = [
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"filePath": "/www/apps/resources/app/troubleshooting/medusa-admin/blocked-request/page.mdx",
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"pathname": "/troubleshooting/medusa-admin/blocked-request"
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},
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{
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"filePath": "/www/apps/resources/app/troubleshooting/medusa-admin/build-error/page.mdx",
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"pathname": "/troubleshooting/medusa-admin/build-error"
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},
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{
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"filePath": "/www/apps/resources/app/troubleshooting/medusa-admin/no-widget-route/page.mdx",
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"pathname": "/troubleshooting/medusa-admin/no-widget-route"
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@@ -248,6 +248,14 @@ const generatedgeneratedTroubleshootingSidebarSidebar = {
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"path": "/troubleshooting/medusa-admin/blocked-request",
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"title": "Blocked Request",
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"children": []
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},
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{
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"loaded": true,
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"isPathHref": true,
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"type": "link",
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"path": "/troubleshooting/medusa-admin/build-error",
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"title": "index.html Error",
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"children": []
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}
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]
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},
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@@ -166,6 +166,11 @@ export const troubleshootingSidebar = [
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path: "/troubleshooting/medusa-admin/blocked-request",
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title: "Blocked Request",
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},
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{
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type: "link",
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path: "/troubleshooting/medusa-admin/build-error",
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title: "index.html Error",
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},
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],
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},
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{
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