docs: migrated images to cloudinary from imgur (#2569)
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Shahed Nasser authored and 
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@@ -25,7 +25,7 @@ If you create a claim of type Refund, a refund is issued to the customer right a
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:::
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1. Open the order details page.
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2. In the Timeline section, click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon at the top right.
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2. In the Timeline section, click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon at the top right.
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3. Click on Register Claim in the dropdown.
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4. In the new window that opens:
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- Choose the items you want to create the claim for. For each item you pick, you must select the reason for the claim:
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@@ -35,10 +35,10 @@ If you create a claim of type Refund, a refund is issued to the customer right a
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- Click on the Add button.
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- Choose the Shipping method to use to return the item.
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- You can add a custom price for the shipping method by clicking on the Add custom price button.
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- You can remove the custom price by clicking on the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon next to the price.
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- You can remove the custom price by clicking on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon next to the price.
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- Choose whether the type of the claim is “Refund” or “Replace”. If you choose “Replace”:
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- Choose the products you want to send to the customer by clicking Add Product and choosing the product you want to add.
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- You can remove a product from the “items to send” list by clicking on the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon.
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- You can remove a product from the “items to send” list by clicking on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon.
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- If you want to send the items to another address, click on “Ship to a different address” and fill out the shipping address info.
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- Choose the Shipping Method that will be used to deliver the replacement items.
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- If you don’t want the customer to receive an email that a claim has been created, uncheck the “Send notifications” checkbox.
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@@ -51,7 +51,7 @@ If you create a claim of type Refund, a refund is issued to the customer right a
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To view an order’s claim details:
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1. Open the order details page.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon at its right.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon at its right.
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3. Click on More Details in the dropdown.
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---
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@@ -79,7 +79,7 @@ Canceling a return can’t be undone.
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To cancel a return of a claim:
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1. Open the order details page.
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2. In the Timeline section, find the return requested and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
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2. In the Timeline section, find the return requested and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
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3. Click on “Cancel return” in the dropdown.
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---
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@@ -99,10 +99,10 @@ You can create fulfillment for items in the claim that you are sending to the cu
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To create a fulfillment for a claim:
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1. Open the order details page.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
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3. Click on Fulfill Claim in the dropdown.
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4. In the window that opens:
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- Choose the items you want to fulfill. You can change the quantity of the items you’re fulfilling using the <UiIcon lightIcon="https://i.imgur.com/1hL8NiW.png" darkIcon="https://i.imgur.com/8LtkPqW.png" alt="plus" /> and <UiIcon lightIcon="https://i.imgur.com/EGk9uYD.png" darkIcon="https://i.imgur.com/XvkBK8p.png" alt="minus" /> icons.
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- Choose the items you want to fulfill. You can change the quantity of the items you’re fulfilling using the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999131/Medusa%20Docs/UI%20Icons/1hL8NiW_lqmjcq.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999150/Medusa%20Docs/UI%20Icons/8LtkPqW_jyqz5i.png" alt="plus" /> and <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999351/Medusa%20Docs/UI%20Icons/EGk9uYD_a7rwhs.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999366/Medusa%20Docs/UI%20Icons/XvkBK8p_dzhzfx.png" alt="minus" /> icons.
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- Optionally add under Metadata any additional information that might be necessary for the fulfillment.
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- If you don’t want the customer to receive an email that a fulfillment for the claim items has been created, uncheck the “Send notifications” checkbox.
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5. Once you’re done, click on the Complete button.
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@@ -114,7 +114,7 @@ To mark a claim’s fulfillment as shipped:
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1. Open the order details page.
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2. Scroll down to the Fulfillment section.
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3. Find the fulfillment you want to mark as shipped. A claim’s fulfillment’s title should be prefixed with “Claim fulfillment”.
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4. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to it.
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4. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to it.
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5. Click on Mark Shipped in the dropdown.
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6. In the new window that opens:
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- Enter a tracking number for the shipment.
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@@ -137,7 +137,7 @@ To cancel a claim’s fulfillment:
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1. Open the order details page.
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2. Scroll down to the Fulfillment section.
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3. Find the fulfillment you want to cancel. A claim’s fulfillment’s title should be prefixed with “Claim fulfillment”.
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4. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to it.
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4. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to it.
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5. Click on Cancel Fulfillment in the dropdown.
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6. Confirm canceling the fulfillment by clicking the “Yes, confirm” button in the pop-up.
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@@ -160,6 +160,6 @@ Canceling a claim can’t be undone. The [return of the claim must be canceled](
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To cancel a claim of type Replace:
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1. Open the order details page.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
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3. Click on Cancel Claim in the dropdown.
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4. Confirm canceling the fulfillment by clicking the “Yes, remove” button in the pop-up.
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@@ -33,12 +33,12 @@ To create a draft order:
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1. Click on the Add Custom button.
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2. Enter the title, price, and quantity of the custom item.
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3. Click on the Add button.
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3. To remove an item you added, click on the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon at the right of the item.
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4. To change the quantity of any item, use the <UiIcon lightIcon="https://i.imgur.com/1hL8NiW.png" darkIcon="https://i.imgur.com/8LtkPqW.png" alt="plus" /> and <UiIcon lightIcon="https://i.imgur.com/EGk9uYD.png" darkIcon="https://i.imgur.com/XvkBK8p.png" alt="minus" /> icons under the Quantity column.
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3. To remove an item you added, click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon at the right of the item.
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4. To change the quantity of any item, use the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999131/Medusa%20Docs/UI%20Icons/1hL8NiW_lqmjcq.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999150/Medusa%20Docs/UI%20Icons/8LtkPqW_jyqz5i.png" alt="plus" /> and <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999351/Medusa%20Docs/UI%20Icons/EGk9uYD_a7rwhs.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999366/Medusa%20Docs/UI%20Icons/XvkBK8p_dzhzfx.png" alt="minus" /> icons under the Quantity column.
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5. Once you’re done, click the Next button.
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3. In the third step, choose a shipping method then click the Next button.
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1. If you want to change the default price of the shipping method, click on the “Set custom price” button and enter the price you want to use.
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2. If you want to remove the custom price, you can click on the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon.
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2. If you want to remove the custom price, you can click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon.
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4. In the fourth step, enter the customer’s details and shipping address.
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1. If the customer already exists, you can choose it from the first input. You can search the list of customers by name or email. This fills out the fields under the General section as well.
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2. If this is a new customer, in the first field, enter the email of the customer to add. Then, fill out the customer’s first name, last name, and phone number in the General section.
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@@ -71,7 +71,7 @@ To open a draft order’s details page:
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To edit the shipping address of a draft order:
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1. Open the draft order details page.
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2. Scroll down to the customer section and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon in that section.
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2. Scroll down to the customer section and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon in that section.
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3. Click on Edit Shipping Address in the dropdown.
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4. This opens a new window to edit the shipping address’s info.
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5. Once you’re done click on the Save button.
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@@ -89,7 +89,7 @@ Canceling a draft order cannot be undone and the draft order will be removed fro
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To cancel a draft order:
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1. Open the draft order details page.
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2. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon at the top right.
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2. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon at the top right.
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3. Click on Cancel Draft Order in the dropdown.
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4. Confirm canceling the draft order by clicking the “Yes, remove” button in the pop-up.
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@@ -26,7 +26,7 @@ An exchange can only be created if the order’s payment is captured and the ite
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To create an order exchange:
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1. Go to an order’s details page.
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2. In the Timeline section, click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
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2. In the Timeline section, click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
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3. Click on Register Exchange from the dropdown.
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4. In the new window that opens:
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1. Choose the items you want the customer to return. For each item you select:
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@@ -36,12 +36,12 @@ To create an order exchange:
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4. Once you’re done, click on the Add button.
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2. Choose a Shipping Method to return the customer’s items.
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1. You can optionally specify a custom price for shipping by clicking the “Add custom price” button.
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2. You can remove the custom price by clicking the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon.
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2. You can remove the custom price by clicking the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon.
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3. In the “Items to send” section, click on the Add Product button. Then:
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1. Check the products you want to send to the customer in exchange.
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2. When you’re done, click the Add button.
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3. You can remove products you’ve added by clicking the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon.
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4. You can change the quantity of the product to send using the <UiIcon lightIcon="https://i.imgur.com/1hL8NiW.png" darkIcon="https://i.imgur.com/8LtkPqW.png" alt="plus" /> and <UiIcon lightIcon="https://i.imgur.com/EGk9uYD.png" darkIcon="https://i.imgur.com/XvkBK8p.png" alt="minus" /> icons.
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3. You can remove products you’ve added by clicking the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon.
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4. You can change the quantity of the product to send using the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999131/Medusa%20Docs/UI%20Icons/1hL8NiW_lqmjcq.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999150/Medusa%20Docs/UI%20Icons/8LtkPqW_jyqz5i.png" alt="plus" /> and <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999351/Medusa%20Docs/UI%20Icons/EGk9uYD_a7rwhs.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999366/Medusa%20Docs/UI%20Icons/XvkBK8p_dzhzfx.png" alt="minus" /> icons.
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4. If you don’t want the customer to receive an email that an exchange has been registered, uncheck the “Send notifications” checkbox.
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5. Once you’re done, click the Complete button.
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@@ -69,9 +69,9 @@ To cancel an exchange:
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1. Go to an order’s details page.
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2. In the Timeline section, find the order exchange.
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3. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to it.
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3. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to it.
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4. Click on “Cancel return” from the dropdown.
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5. Confirm canceling the return by clicking the “Yes, cancel” button in the pop-up.
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6. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon again next to the order exchange.
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6. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon again next to the order exchange.
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7. Click on “Cancel exchange” from the dropdown.
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8. Confirm canceling the exchange by clicking the “Yes, cancel” button in the pop-up.
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@@ -21,7 +21,7 @@ To export orders:
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1. Go to Orders page.
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2. Click on Export Orders at the top right.
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3. Click Export in the window that opens.
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4. Click on the <UiIcon lightIcon="https://i.imgur.com/mWhpxNX.png" darkIcon="https://i.imgur.com/tE8LOXk.png" alt="bell" /> icon at the top right of the page.
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4. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999016/Medusa%20Docs/UI%20Icons/mWhpxNX_xteuos.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999044/Medusa%20Docs/UI%20Icons/tE8LOXk_puyrib.png" alt="bell" /> icon at the top right of the page.
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5. You should see your new export loading.
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6. Once the export is ready, click on the Download button.
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@@ -43,7 +43,7 @@ You can only cancel an unfinished order export.
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To cancel an order export:
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||||
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1. Click on the <UiIcon lightIcon="https://i.imgur.com/mWhpxNX.png" darkIcon="https://i.imgur.com/tE8LOXk.png" alt="bell" /> icon at the top right of the page.
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||||
1. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999016/Medusa%20Docs/UI%20Icons/mWhpxNX_xteuos.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999044/Medusa%20Docs/UI%20Icons/tE8LOXk_puyrib.png" alt="bell" /> icon at the top right of the page.
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2. Find the export you want to cancel.
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3. Click on the cancel button.
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|
||||
@@ -59,6 +59,6 @@ You can only delete a finished order export.
|
||||
|
||||
To delete an order export:
|
||||
|
||||
1. Click on the <UiIcon lightIcon="https://i.imgur.com/mWhpxNX.png" darkIcon="https://i.imgur.com/tE8LOXk.png" alt="bell" /> icon at the top right of the page.
|
||||
1. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999016/Medusa%20Docs/UI%20Icons/mWhpxNX_xteuos.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999044/Medusa%20Docs/UI%20Icons/tE8LOXk_puyrib.png" alt="bell" /> icon at the top right of the page.
|
||||
2. Find the export you want to delete.
|
||||
3. Click on the Delete button.
|
||||
@@ -33,7 +33,7 @@ To create a fulfillment for an order:
|
||||
2. Scroll down to the Fulfillment section.
|
||||
3. Click on the Create Fulfillment button.
|
||||
4. In the window that opens:
|
||||
- Choose the items you want to create the fulfillment for. These are the items you’ll ship together. You can also choose a specific quantity of an item to ship using the <UiIcon lightIcon="https://i.imgur.com/1hL8NiW.png" darkIcon="https://i.imgur.com/8LtkPqW.png" alt="plus" /> and <UiIcon lightIcon="https://i.imgur.com/EGk9uYD.png" darkIcon="https://i.imgur.com/XvkBK8p.png" alt="minus" /> icons under the Quantity column.
|
||||
- Choose the items you want to create the fulfillment for. These are the items you’ll ship together. You can also choose a specific quantity of an item to ship using the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999131/Medusa%20Docs/UI%20Icons/1hL8NiW_lqmjcq.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999150/Medusa%20Docs/UI%20Icons/8LtkPqW_jyqz5i.png" alt="plus" /> and <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999351/Medusa%20Docs/UI%20Icons/EGk9uYD_a7rwhs.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999366/Medusa%20Docs/UI%20Icons/XvkBK8p_dzhzfx.png" alt="minus" /> icons under the Quantity column.
|
||||
- Optionally enter any additional information you want to associate with the fulfillment under the Metadata section.
|
||||
- If you don’t want the customer to receive an email that a fulfillment has been created, uncheck the “Send notifications” checkbox.
|
||||
5. Once done, click on the Complete button.
|
||||
@@ -54,7 +54,7 @@ To mark a fulfillment as shipped in an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. Scroll down to the Fulfillment section.
|
||||
3. Find the fulfillment you want to mark as shipped, then click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to it.
|
||||
3. Find the fulfillment you want to mark as shipped, then click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to it.
|
||||
4. Click on Mark Shipped in the dropdown.
|
||||
5. In the new window that opens:
|
||||
- Enter a tracking number for the shipment.
|
||||
@@ -78,6 +78,6 @@ To cancel a fulfillment in an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. Scroll down to the Fulfillment section.
|
||||
3. Find the fulfillment you want to cancel, then click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to it.
|
||||
3. Find the fulfillment you want to cancel, then click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to it.
|
||||
4. Click on Cancel Fulfillment in the dropdown.
|
||||
5. Confirm canceling the fulfillment by clicking the “Yes, confirm” button in the pop-up.
|
||||
@@ -54,7 +54,7 @@ To edit the shipping address used for an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. Scroll down to the Customer section.
|
||||
3. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
|
||||
3. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
|
||||
4. Click on Edit Shipping Address from the dropdown.
|
||||
5. This opens a new window to edit the shipping address.
|
||||
6. Once you’re done, click on the Save button.
|
||||
@@ -67,7 +67,7 @@ To edit the email address associated with an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. Scroll down to the Customer section.
|
||||
3. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
|
||||
3. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
|
||||
4. Click on Edit Email Address from the dropdown.
|
||||
5. This opens a new window to edit the email address.
|
||||
6. Once you’re done, click on the Save button.
|
||||
@@ -79,8 +79,8 @@ To edit the email address associated with an order:
|
||||
To add a note to an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. In the Timeline section, enter the note in the text input. You can also choose emojis by clicking the <UiIcon lightIcon="https://i.imgur.com/UwA7Ljp.png" darkIcon="https://i.imgur.com/9lcr16b.png" alt="emoji" /> icon.
|
||||
3. Once done, click on the <UiIcon lightIcon="https://i.imgur.com/hH4pKe3.png" darkIcon="https://i.imgur.com/QlvPezL.png" alt="send" /> icon.
|
||||
2. In the Timeline section, enter the note in the text input. You can also choose emojis by clicking the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999389/Medusa%20Docs/UI%20Icons/UwA7Ljp_mlt58a.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999407/Medusa%20Docs/UI%20Icons/9lcr16b_e5gcqz.png" alt="emoji" /> icon.
|
||||
3. Once done, click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999420/Medusa%20Docs/UI%20Icons/hH4pKe3_ltdg5o.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999435/Medusa%20Docs/UI%20Icons/QlvPezL_zsyikc.png" alt="send" /> icon.
|
||||
|
||||
The note will be added and can be seen in the timeline.
|
||||
|
||||
@@ -98,7 +98,7 @@ To delete a note in an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. In the Timeline section, find the note you want to delete from the timeline.
|
||||
3. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to the note.
|
||||
3. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to the note.
|
||||
4. Click on Delete from the dropdown.
|
||||
5. Confirm deleting the note by clicking the “Yes, delete” button in the pop-up.
|
||||
|
||||
@@ -115,6 +115,6 @@ Once an order is canceled it can’t be undone.
|
||||
To cancel an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. In the first section showing the order’s number, click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> at the top right.
|
||||
2. In the first section showing the order’s number, click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> at the top right.
|
||||
3. Click on Cancel Order from the dropdown.
|
||||
4. Confirm canceling the order by clicking the “Yes, confirm” button in the pop-up.
|
||||
@@ -36,7 +36,7 @@ To find return requests of an order:
|
||||
To request a return for an order:
|
||||
|
||||
1. Open the order details page.
|
||||
2. In the Timeline section, click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon at the top right.
|
||||
2. In the Timeline section, click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon at the top right.
|
||||
3. Click on Request Return in the dropdown.
|
||||
4. In the new window that opens:
|
||||
- Choose the items in the order that you want to request the return.
|
||||
@@ -44,7 +44,7 @@ To request a return for an order:
|
||||
- Choose a Return Reason, optionally enter a Note, then click the Add button.
|
||||
- Select a shipping method you want to use for this return.
|
||||
- If you want to change the default price of the shipping method, click on the “Add custom price” button and enter the price you want to use.
|
||||
- If you want to remove the custom price, you can click on the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon.
|
||||
- If you want to remove the custom price, you can click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon.
|
||||
- If you don’t want the customer to receive an email that a return has been requested, uncheck the “Send notifications” checkbox.
|
||||
5. Once done, click on the Submit button.
|
||||
|
||||
@@ -79,5 +79,5 @@ If a return is canceled it can’t be undone. A return can only be canceled if i
|
||||
To cancel a return:
|
||||
|
||||
1. Open the order details page.
|
||||
2. In the Timeline section, find the return requested and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
|
||||
2. In the Timeline section, find the return requested and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
|
||||
3. Click on “Cancel return” in the dropdown.
|
||||
Reference in new issue
Block a user