docs: migrated images to cloudinary from imgur (#2569)
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@@ -25,7 +25,7 @@ If you create a claim of type Refund, a refund is issued to the customer right a
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:::
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1. Open the order details page.
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2. In the Timeline section, click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon at the top right.
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2. In the Timeline section, click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon at the top right.
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3. Click on Register Claim in the dropdown.
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4. In the new window that opens:
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- Choose the items you want to create the claim for. For each item you pick, you must select the reason for the claim:
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@@ -35,10 +35,10 @@ If you create a claim of type Refund, a refund is issued to the customer right a
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- Click on the Add button.
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- Choose the Shipping method to use to return the item.
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- You can add a custom price for the shipping method by clicking on the Add custom price button.
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- You can remove the custom price by clicking on the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon next to the price.
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- You can remove the custom price by clicking on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon next to the price.
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- Choose whether the type of the claim is “Refund” or “Replace”. If you choose “Replace”:
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- Choose the products you want to send to the customer by clicking Add Product and choosing the product you want to add.
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- You can remove a product from the “items to send” list by clicking on the <UiIcon lightIcon="https://i.imgur.com/7hztVhj.png" darkIcon="https://i.imgur.com/1yp4PNt.png" alt="trash" /> icon.
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- You can remove a product from the “items to send” list by clicking on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999273/Medusa%20Docs/UI%20Icons/7hztVhj_mj6mxu.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999290/Medusa%20Docs/UI%20Icons/1yp4PNt_vzwnhf.png" alt="trash" /> icon.
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- If you want to send the items to another address, click on “Ship to a different address” and fill out the shipping address info.
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- Choose the Shipping Method that will be used to deliver the replacement items.
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- If you don’t want the customer to receive an email that a claim has been created, uncheck the “Send notifications” checkbox.
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@@ -51,7 +51,7 @@ If you create a claim of type Refund, a refund is issued to the customer right a
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To view an order’s claim details:
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1. Open the order details page.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon at its right.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon at its right.
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3. Click on More Details in the dropdown.
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---
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@@ -79,7 +79,7 @@ Canceling a return can’t be undone.
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To cancel a return of a claim:
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1. Open the order details page.
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2. In the Timeline section, find the return requested and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
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2. In the Timeline section, find the return requested and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
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3. Click on “Cancel return” in the dropdown.
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---
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@@ -99,10 +99,10 @@ You can create fulfillment for items in the claim that you are sending to the cu
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To create a fulfillment for a claim:
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1. Open the order details page.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
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3. Click on Fulfill Claim in the dropdown.
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4. In the window that opens:
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- Choose the items you want to fulfill. You can change the quantity of the items you’re fulfilling using the <UiIcon lightIcon="https://i.imgur.com/1hL8NiW.png" darkIcon="https://i.imgur.com/8LtkPqW.png" alt="plus" /> and <UiIcon lightIcon="https://i.imgur.com/EGk9uYD.png" darkIcon="https://i.imgur.com/XvkBK8p.png" alt="minus" /> icons.
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- Choose the items you want to fulfill. You can change the quantity of the items you’re fulfilling using the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999131/Medusa%20Docs/UI%20Icons/1hL8NiW_lqmjcq.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999150/Medusa%20Docs/UI%20Icons/8LtkPqW_jyqz5i.png" alt="plus" /> and <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999351/Medusa%20Docs/UI%20Icons/EGk9uYD_a7rwhs.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999366/Medusa%20Docs/UI%20Icons/XvkBK8p_dzhzfx.png" alt="minus" /> icons.
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- Optionally add under Metadata any additional information that might be necessary for the fulfillment.
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- If you don’t want the customer to receive an email that a fulfillment for the claim items has been created, uncheck the “Send notifications” checkbox.
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5. Once you’re done, click on the Complete button.
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@@ -114,7 +114,7 @@ To mark a claim’s fulfillment as shipped:
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1. Open the order details page.
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2. Scroll down to the Fulfillment section.
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3. Find the fulfillment you want to mark as shipped. A claim’s fulfillment’s title should be prefixed with “Claim fulfillment”.
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4. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to it.
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4. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to it.
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5. Click on Mark Shipped in the dropdown.
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6. In the new window that opens:
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- Enter a tracking number for the shipment.
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@@ -137,7 +137,7 @@ To cancel a claim’s fulfillment:
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1. Open the order details page.
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2. Scroll down to the Fulfillment section.
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3. Find the fulfillment you want to cancel. A claim’s fulfillment’s title should be prefixed with “Claim fulfillment”.
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4. Click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon next to it.
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4. Click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon next to it.
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5. Click on Cancel Fulfillment in the dropdown.
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6. Confirm canceling the fulfillment by clicking the “Yes, confirm” button in the pop-up.
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@@ -160,6 +160,6 @@ Canceling a claim can’t be undone. The [return of the claim must be canceled](
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To cancel a claim of type Replace:
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1. Open the order details page.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://i.imgur.com/1ordBC6.png" darkIcon="https://i.imgur.com/dSwWYBH.png" alt="three dots" /> icon.
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2. In the Timeline section, find the claim and click on the <UiIcon lightIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999308/Medusa%20Docs/UI%20Icons/1ordBC6_ssysel.png" darkIcon="https://res.cloudinary.com/dza7lstvk/image/upload/v1667999326/Medusa%20Docs/UI%20Icons/dSwWYBH_stzgoi.png" alt="three dots" /> icon.
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3. Click on Cancel Claim in the dropdown.
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4. Confirm canceling the fulfillment by clicking the “Yes, remove” button in the pop-up.
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