docs: fix cancel order information in user guide (#13447)
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@@ -34,11 +34,11 @@ To create a project:
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1. Make sure you're viewing the [correct organization's dashboard in Cloud](../organizations/page.mdx#switch-organization).
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2. Click on the **Create Project** button in your organization's dashboard.
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In the project-creation page, you can either [create from a starter](#1-create-from-a-starter) or [create from an existing application](#2-create-from-an-existing-application).
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In the project-creation page, you can either [create from a starter](#1-create-project-from-a-starter) or [create from an existing application](#2-create-project-from-an-existing-application).
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---
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### 1. Create from a Starter
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## 1. Create Project from a Starter
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Medusa provides you with the following starters that you can use to quickly set up your ecommerce application:
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@@ -55,15 +55,15 @@ To create a project from either of these starters:
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5. In the "Repository name" field, enter a name for your new repository.
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6. Once you're done, click the **Continue** button.
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The repository will be cloned and you'll move forward to the [Configure step](#configure-project).
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The repository will be cloned and you'll move forward to the [Configure step](#configure-project-during-creation).
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---
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### 2. Create from an Existing Application
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## 2. Create Project from an Existing Application
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If you already have a Medusa application, you can create a project from it.
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#### Prerequisite: Medusa Application Configurations
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### Prerequisite: Medusa Application Configurations
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Your existing Medusa application doesn't need specific configurations to be deployed to Cloud. Medusa will automatically:
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@@ -78,7 +78,7 @@ Your existing Medusa application doesn't need specific configurations to be depl
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So, make sure to remove any of these modules from your `medusa-config.ts` file, unless you want to use custom options for them. In that case, you're expected to manually set up and manage those resources externally and configure them in your Medusa application.
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#### Creation Steps
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### Project Creation Steps
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To create a project from an existing Medusa application:
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@@ -87,11 +87,11 @@ To create a project from an existing Medusa application:
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- If you don't see your repository, you can click the **Configure repositories** link to manage the GitHub repositories that Medusa can access.
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3. Once you're done, click the **Continue** button.
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You'll move forward to the [Configure step](#configure-project).
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You'll move forward to the [Configure step](#configure-project-during-creation).
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---
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### Configure Project
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## Configure Project During Creation
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After selecting the repository, you'll move on to the project configuration step. You can set the following information:
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@@ -127,14 +127,18 @@ Once the project is created and deployed, you'll receive a notification in the C
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### Troubleshooting Project Creation
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---
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## Troubleshooting Project Creation
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If you encounter any issues while creating a project:
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- [Check the build and runtime logs of the project's production deployment](../logs/page.mdx).
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- Contact support for help.
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### Subdomain Restrictions
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---
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## Subdomain Restrictions for Projects
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When you choose a subdomain for your project, it must be at least five characters long. It also can't be one of the following reserved subdomains:
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@@ -146,7 +150,9 @@ When you choose a subdomain for your project, it must be at least five character
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- `development`
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- `proxy`
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### Available Regions in Cloud
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---
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## Available Regions for Projects in Cloud
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Medusa supports hosting your Medusa projects on Cloud in the following regions:
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@@ -1,7 +1,7 @@
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export const generatedEditDates = {
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"app/page.mdx": "2025-08-26T10:31:10.511Z",
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"app/organization/page.mdx": "2025-06-12T14:43:20.772Z",
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"app/projects/page.mdx": "2025-09-08T13:02:26.746Z",
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"app/projects/page.mdx": "2025-09-09T06:45:36.785Z",
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"app/environments/page.mdx": "2025-06-25T08:00:05.550Z",
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"app/deployments/page.mdx": "2025-06-25T07:57:13.059Z",
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"app/organizations/page.mdx": "2025-08-25T07:15:17.593Z",
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@@ -56,7 +56,7 @@ The Payment section of the order details page includes details related to the or
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## Unfulfilled Items Section
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### Unfulfilled Items Section
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The Unfulfilled Items section of the order details page includes the details of items that haven't been fulfilled yet. Use this section to view the items that need to be fulfilled and [create their fulfillments](../fulfillments/page.mdx).
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@@ -82,7 +82,7 @@ If Medusa manages the inventory of an ordered item, it reserves or allocates the
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Medusa allocates the ordered quantity from the stock location of the chosen shipping option in the order. For example, if the customer chooses a shipping option that uses a stock location in the US, Medusa allocates the ordered quantity from that stock location.
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However, in some cases you may need to allocate an item manually, such as if you [edit the order](../edit/page.mdx) if you changed the inventory management configurations of the item's product variant. You'll find next to the item's name in the Summary section a "Not allocated" badge.
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However, in some cases you may need to allocate an item manually, such as if you [edit the order](../edit/page.mdx) or if you changed the inventory management configurations of the item's product variant. You'll find next to the item's name in the Summary section a "Not allocated" badge.
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@@ -129,7 +129,7 @@ To edit the billing address used for an order:
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## Edit Email Address
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You can edit the email address of an order to send order-update notifications to a new email address. This doesn't update the associated customer's address or transfer the order to a new customer. To transfer the order to a new customer, see the [Transfer Customer Ownership](#transfer-customer-ownership) section.
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You can edit the email address of an order to send order-update notifications to a new email address. This doesn't update the associated customer's email address or transfer the order to a new customer. To transfer the order to a new customer, see the [Transfer Customer Ownership](#transfer-customer-ownership) section.
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To edit the email address associated with an order:
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@@ -161,7 +161,7 @@ To transfer the ownership of an order to another customer:
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2. Click on the <InlineIcon Icon={EllipsisHorizontal} alt="three-dot" /> icon at the top right of the Customer section.
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3. Click on "Transfer ownership" from the dropdown.
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4. In the side window that opens, choose the new customer from the dropdown under the "New owner" section.
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5. Once done, click on the Save button.
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5. Once you're done, click on the Save button.
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The original customer will then receive a notification requesting their approval for the transfer.
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@@ -177,7 +177,12 @@ If a notification isn't sent, check with your technical team to debug the [integ
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## Cancel an Order
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You can cancel an order if no actions have been performed on it, such as payment captured or items fulfilled. Canceling an order will change its status to canceled and notify the customer about the cancellation.
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You can cancel an order if no items have been fulfilled. Canceling an order will:
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- Change the order's status to canceled.
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- Refund any captured payments.
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- Cancel any authorized payment.
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- Notify the customer about the cancellation.
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<Note type="warning">
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@@ -21,7 +21,7 @@ export const generatedEditDates = {
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"app/products/page.mdx": "2025-05-30T13:29:49.292Z",
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"app/inventory/inventory/page.mdx": "2025-05-30T13:27:17.017Z",
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"app/customers/groups/page.mdx": "2025-05-30T13:26:56.820Z",
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"app/orders/manage/page.mdx": "2025-07-31T14:28:18.587Z",
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"app/orders/manage/page.mdx": "2025-09-09T06:46:05.439Z",
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"app/orders/returns/page.mdx": "2025-05-30T13:28:28.116Z",
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"app/inventory/page.mdx": "2025-05-30T13:27:31.179Z",
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"app/orders/claims/page.mdx": "2025-05-30T13:27:39.540Z",
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