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docs: fixes related to troubleshooting (#14353)

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Shahed Nasser
2025-12-18 17:00:59 +02:00
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parent fb6a6b52fa
commit fb11f0f272
6 changed files with 52 additions and 21 deletions
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www/apps/user-guide/app/orders/export/page.mdx
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@@ -42,8 +42,16 @@ To export orders:
6. To check the export's status, click the <InlineIcon Icon={BellAlert} alt="bell" /> notifications icon in the page's header. You should see your new export loading.
7. Once the export is ready, click the <InlineIcon Icon={ArrowDownTray} alt="download" /> icon.
<Note>
---
If you face any errors or difficulties, please contact your technical support team as this could be an issue in the [storage integration](!resources!/infrastructure-modules/file) used.
## Troubleshooting Export Errors
</Note>
If the export fails, either during creation of the CSV file or download, make sure that the [storage integration](!resources!/infrastructure-modules/file) is correctly set up in your Medusa application.
You can also refer to the server logs of your Medusa application to get more information about the error.
<Note title="Cloud User?">
Learn more about troubleshooting in the [Logs guide](!cloud!/logs).
</Note>