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medusa-store/docs/content/plugins/notifications/slack.md
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Co-authored-by: Shahed Nasser <shahednasser@gmail.com>
2023-07-10 15:36:23 +03:00

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---
description: 'Learn how to integrate Slack with the Medusa backend. Learn how to create and configure a Slack app and install the Slack plugin on the Medusa backend.'
addHowToData: true
---
# Slack
In this documentation, you'll learn how to add the [Slack plugin](https://github.com/medusajs/medusa/tree/master/packages/medusa-plugin-slack-notification) to your Medusa backend to start receiving order notifications.
## Overview
When you add this plugin, the store owner can receive order notifications into their Slack workspace.
The notification contains details about the order including:
- Customer's details and address
- Items ordered, their quantity, and the price
- Order totals including Tax amount.
- Promotion details if there are any (this is optional and can be turned off).
The plugin registers a subscriber to the `order.placed` event. When an order is placed, the subscriber handler method uses the ID of the order to retrieve order details mentioned above.
Then, the order notification is sent to Slack using Webhooks. So, you'll need to create a Slack App, add it into your workspace, and activate Incoming Webhooks.
---
## Prerequisites
### Slack Account
To follow along with this guide, you need to have a Slack account with a connected workspace. If you dont have one, you can [create a free account on Slack](https://slack.com/).
### Medusa Backend
This tutorial assumes you already have a Medusa backend installed. If you dont, please follow along with the [quickstart guide](../../development/backend/install.mdx). The Medusa backend must also have an event bus module installed, which is available when using the default Medusa backend starter.
---
## Create Slack App
The first step is to create a Slack app. This app will be connected to your workspace and will have Incoming Webhooks activated to receive notifications from the Medusa backend using a Webhook URL.
Go to [Slack API](https://api.slack.com/) and click Create app. This will take you to a new page with a pop-up. In the pop-up, choose From scratch.
![Create Slack App](https://res.cloudinary.com/dza7lstvk/image/upload/v1668000844/Medusa%20Docs/Slack/liVfwF8_ryzly3.png)
Youll then need to enter some info like the App name and the workspace it will be connected to. Once youre done, the app will be created.
### Activate Incoming Webhooks
To activate Incoming Webhooks, choose Features > Incoming Webhooks from the sidebar. At first, it will be disabled so make sure to enable it by switching the toggle.
![Incoming Webhooks](https://res.cloudinary.com/dza7lstvk/image/upload/v1668000856/Medusa%20Docs/Slack/5Y0nv4p_mugzkb.png)
### Add New Webhook
After activating Incoming Webhooks, on the same page scroll down and click on the Add New Webhook to Workspace button.
![Add New Webhook](https://res.cloudinary.com/dza7lstvk/image/upload/v1668000867/Medusa%20Docs/Slack/sejdIqH_wyqgs5.png)
After that, choose the channel to send the notifications to. You can also choose a DM to send the notifications to. Once youre done click Allow.
![Choose channel or DM](https://res.cloudinary.com/dza7lstvk/image/upload/v1668000882/Medusa%20Docs/Slack/Zw3f5uF_hljfpr.png)
This will create a new Webhook with a URL which you can see in the table at the end of the Incoming Webhooks page. Copy the URL as youll use it in the next section.
---
## Install Slack Plugin
The next step is to install Medusas [Slack plugin](https://github.com/medusajs/medusa/tree/master/packages/medusa-plugin-slack-notification) into your Medusa backend.
Open the terminal in the Medusa backends directory and run the following command:
```bash npm2yarn
npm install medusa-plugin-slack-notification
```
After that, open `medusa-config.js` and add the new plugin with its configurations in the `plugins` array:
```jsx title=medusa-config.js
const plugins = [
// ...,
{
resolve: `medusa-plugin-slack-notification`,
options: {
show_discount_code: false,
slack_url: `<WEBHOOK_URL>`,
admin_orders_url: `http://localhost:7001/a/orders`,
},
},
]
```
- Make sure to change `<WEBHOOK_URL>` with the Webhook URL you copied after creating the Slack app.
- The `show_discount_code` option enables or disables showing the discount code in the notification sent to Slack.
- The `admin_orders_url` is the prefix of the URL of the order detail pages on your admin panel. If youre using Medusas Admin locally, it should be `http://localhost:7001/a/orders`. This will result in a URL like `http://localhost:7001/a/orders/order_01FYP7DM7PS43H9VQ1PK59ZR5G`.
Thats all you need to do to integrate Slack into Medusa!
---
## See Also
- Install [Medusa's Admin](../../admin/quickstart.mdx) for the full order-management experience.
- Install the [Next.js](../../starters/nextjs-medusa-starter.mdx) starter storefront.