56 lines
1.4 KiB
Markdown
56 lines
1.4 KiB
Markdown
---
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sidebar_position: 3
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sidebar_label: Manage Payments
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addHowToData: true
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---
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# Manage Order's Payments
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In this document, you’ll learn how to manage an order’s payment, including capturing and refunding the payment.
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## Overview
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When a customer places an order, using the payment provider they choose during checkout, they authorize the payment.
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The payment isn’t automatically captured. You must capture it manually from the Medusa admin.
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---
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## Capture Payment
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:::info
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Payment can only be captured once.
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:::
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To capture an order’s payment:
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1. Open the order details page.
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2. Scroll to the Payment section.
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3. Click on the Capture Payment button.
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---
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## Refund Payment
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:::caution
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Refunding payments can’t be undone. Payment can only be refunded after it has been captured.
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:::
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To refund an order’s payment:
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1. Open the order details page.
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2. Scroll to the Payment section.
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3. Click on the Refund button.
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4. In the new window that opens:
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- Enter the Refund amount. It must be less than the Total Paid amount specified in the Payment section.
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- Choose a reason for the refund.
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- Optionally provide a note for the customer to see.
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- If you don’t want the customer to receive an email that the refund has been made, uncheck the “Send notifications” checkbox.
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5. Once you’re done, click on the Complete button.
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You can check refund details in the Payment, Summary, and Timeline sections.
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